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Showing content with the highest reputation on 06/24/2022 in all areas
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The passing of an era... I used to go to the regional auto show and collect brochures from many of the brands.3 points
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No matter how you look at it the customer loses. Not a good thing at all.2 points
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A bit of good news. F450 finally arrived. Ordered 10/25/2021. F450, King Ranch, Rapid Red. Fully loaded, even got massaging seats, deployable running boards, bed liner etc, etc. Arrived June 23rd, 2022. Eights months. I know Ford does everything it can with all the issues, and the wait was soooooooo with it.2 points
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I do agree but it`s nice to be able to sit down & read about each thing & go over it again when you have the time. Printing or saving PDF is good but I find the print hard too read unless it can be enlarged so it`s much easier to read & make out. It`s nice to have the last years & compared them side by side on what is added & or changed & what you would like & see how it would look.2 points
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I taka a contrary view, so couldn't disagree more. As customers, we purchase from the dealer, not Ford. Therefore, the onus is on the dealer to provide customer service. Expecting Ford to provide accurate and timely information directly to each customer, is dealing with a symptom, rather than the root cause of the problem. This has always been a highly ineffective problem-solving technique. Lots of great dealers out there, as customers, we need to be just as diligent researching dealer communications, as we do price. When purchasing a truck, we all discuss price, but how many also discuss the dealer's customer service. How many ask the dealer about receiving regular updates and what information the dealer will share. We the customer, have the money, and can hold dealers accountable by doing our homework and only using dealers that provide exceptional customer service. Yes, before signing the order, I discussed communications with my Sales Manager, who advised he would assign a salesman to provide weekly updates, which include a VVR print-out. However, I'll suggest very few have discussed and agreed what information the dealer will provide, prior to signing the order. Many customers shop solely on price. If we are not informed consumers and don't complete due diligence by thoroughly researching the dealer, why should Ford be required to bail us out.2 points
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Let us know how this goes. I took delivery of my 250/7.3 two weeks ago and am looking to place an order with Chapman in October for a MY23. I also anticipate getting a better price from Carmax than Chapman on my MY22, even when factoring in the tax savings. Trade-in, according to KBB is about $70K so I'd be sitting pretty based on my buy price of $60k.2 points
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This is why customers need a way to get accurate and timely information directly from Ford. There are far too many lazy or incompetent dealerships.2 points
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To clarify - dealers often use order number to identify the salesperson so it’s quite common to have the same number on multiple vehicles. Ford doesn’t care.1 point
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Unfortunately, bad dealers survive because not enough customers do sufficient research and ask the correct questions. The days of purchasing most vehicles off a dealer's lot are over. Dealers have to change to a new predominate "Retail" business model, but so does the customer. When I am spending upwards of $100K, you can bet I am completing my due diligence, and it isn't a quick decision. Even informed customers, who asked the correct question and did thorough research can get fleeced by bad dealers. This is where social media can assist in identifying both the good and bad dealers. If a dealer doesn't follow through on promises, then yes, the customer has a tough decision to make.1 point
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From what has been said, FRAP has been speculated to get an EV Mustang in 2028. However like I said earlier, while EVs will be a significant chunk of the market moving forward, it will not be the "all electric" futures many are fantasizing about.1 point
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The Dealer Order Guides are invaluable .pdf's for accurate build info, and can be archived. Not very pretty, but official.As far as colors for interiors or exteriors, most of the time you can Google that and get several shots e.g. Pacific Green 1997 Ford Escort1 point
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I don't think anyone has mentioned this yet, but the new supervan is insane. Love balls to the wall projects like that.1 point
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Yes. Mine expired 4/22. When it arrived I reached out to the sales manger to see if it was in his system. He confirmed it was and said it would be applied at the time of sale. Between then and April, he left the dealership. The finance manager would not honor it and once they hired a new sales manager I reached out to him. He called and said there was nothing he could do because it expired. I then reached out to the regional rep and after some checking, he said it would be honored. Note that I had email documentation from the first sales manager stating it would be honored and that may have played onto the ultimate decision to give it to me. The PCO is pretty clear to me “order or take delivery by 4/22”. The regional rep said they would honor it given all the delays but I think they should honor it based on the language on the PCO mailer.1 point
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True but some people would still like to download actual pdf files for off-line viewing. Some prospective customers may want to have some off-line files while doing their comparison shopping research of different vehicles. The advantage of brochure pdfs is that once downloaded, they can provide info of what was once offered for each vehicle of a given year, as versus a website that changes vehicle line-up info annually and previous info deleted. Like some others here, I also collected physical brochures over the years since I was a teen in mid-90s until the late 2000s. The local Ford dealership here still offers printed brochures, but I don't collect them much anymore since I know they're expensive to print for them to buy, and I let their actual customers pick them up. Occasionally, I'll go in there and pick up one or two. But only for unique ones like first-year Bronco and Maverick and final year Taurus, Flex, for example. I started downloading the pdfs of brochures since around 2007, from Ford and many other automakers, over the years and kept them in folders. I was so thrilled to see the even older brochures archived on the Ford Heritage Vault website that are also downloadable, though some are in larger file sizes. I do think that Ford will still offer downloadable guides, like the annual 'RV & Trailer Towing Guide', for example, with all the important info organized in one file that includes payload and towing capacities for the towable vehicles, plus other important info regarding towing.1 point
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If any close here it would be something like Buffalo or Woodhaven. I Don't think we lose any assembly plants until the S650 life cycle completes itself. I don't know enough about global plants to speculate which ones could be on the block, I would have to imagine several engine plants at the very least though.1 point
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Me too! I have probably every year of Ford, Lincoln and Mercury brochures of every model from the early 1980’s to late 1990’s in storage that I guess I should pass on! It was exciting to go to a dealer and grab them, and read them when I was younger.1 point
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Ford used to supply Dealers with a small allocation of brochures at no cost at the beginning of each Model Years. Afterwards, Dealers paid $2.00 or $2.25 per brochure for all additional brochures ordered. I handled the brochure orders for my dealership for 35 years and on average we spent at least $2,500 to $4,000 annually just to make sure we always had brochures in stock for customers. For years, we'd have customers come in and be shocked when they saw all the brochures that we had in display racks in the showroom. Then they'd tell us that they'd been to other dealerships, had been told that Ford no longer produced printed brochures, and then realized that those other dealerships just didn't want to bother spending the money to make them available.1 point
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Total Dealer BS! Sounds like the Dealer is too lazy and can't even be bothered to look at the Vehicle Visibility Report in order to give an accurate, factual answer to your request.1 point
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As for the possibilities of the pre mentioned fad being something in that line for "EV", FHEV", and "PHEV" offerings? All "EV" SUV` s, Sedan`s and Trucks have a little something that is just not mentioned much in all the PR. Well lets just say one goes with the popular movement and goes crazy... new "EV" truck or SUV to pull the family`s get a way camper. Load all the gear in the bed or behind the 3rd row seats and put all the kids in the back seat, don`t forget Momma and her laptop. Put the camper in place. Now put your happy foot on the peddle and hear the quite rush of wind on your windshield. Now lets just say you went crazy to the tune of oh say $90K for your get a way green friendly chariot because as the friendly sales person said you gunna get 400 mile between plug in`s. Well umm nope. Any "EV" burdened with rated towing weight and passengers will see ready for this a "50%" range reduction. So.... Happy Trails Too You... as the song goes1 point
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The middle row massaging seat was holding us up for months as well, but I finally just received the coveted email from Lincoln a few minutes ago telling us that we're scheduled for a TPW of 8/15! WooHoo!1 point
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The plug-in tax credit is simply a transfer of tax payer dollars to the auto makers. The auto makers have fallen over each other the past year proclaiming their move to BEVs. There is absolutely no need for any subsidies for investments in EV’s.1 point
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Saarlouis closes in 2025. https://fordauthority.com/2022/06/ford-saarlouis-assembly-plant-to-stop-making-vehicles-in-2025/0 points