akirby

Hi,

I'm hoping you can help me.  My Mom is a Ford retiree entitled to the Z plan price.  She got a pin # and went to the dealer yesterday to buy a 2018 EcoSport.  The MSRP was $27,100.  They charged her $26,900.  I'm sure this was definitely not a Z plan price. Her contract (invoice) appeared to be a basic  one with no special wording or sections regarding the Z plan including the Z plan price.

I believe she was taken for a ride.    If there's any advice you have, I would truly appreciate it.  Thank you so much.