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bbf2530

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Posts posted by bbf2530

  1. On 3/14/2024 at 10:09 AM, soxfansam said:

    My engine is being replaced and is still under warranty. Last year, they replaced my transmission. I assume when they replace them, they're like the originals quality-wise. Is that correct? Or should I sell the car?

     

    Hi soxfansam. What akirby stated.

     

    Here is my opinion: Assume the best. And if you have any unfortunate issues after the work is performed, have the Dealership address the issues. If they can not be corrected to make you happy, then decide if you prefer selling it. Or if you are still within the Lemon Law stipulations of your particular state, take advantage of that.

     

    There is also the BBB AutoLine Arbitration program, which is outlined in the Owners Warranty Guide you were given (if you purchased new). So you can also take advantage of that program, if you do not with to use the Lemon Law, or are outside of the Lemon Law regulations in your state.

     

    Keep us updated and good luck.

  2. 20 hours ago, Lefty205 said:

    Last week upon starting the car while out of town the center speaker had a blaring sound of static. I shut off the engine several times and restarted, but the loud sound continued for my 45 mile trip home. During that time the infotainment system would not shut down. Very distracting. The issue has not returned after that day.The last time this type of thing happened (see my January 2023 post) the sound was from the left footwell speaker and the volume varied with the engine rpm. No one responded to my earlier post and the Lincoln and the Ford dealers are not familiar with this issue.

    Please post if you have had this happen-- thank you. All else is excellent with the vehicle.

     

    Hi Lefty205. What model year? Is the vehicle still within the 4 year/50,000 mile New Vehicle Warranty period, or an ESP that covers electronics? If yes, schedule a service appointment so the issue can be properly diagnosed and corrected.

     

    When you state they told you they "are not familiar with the issue", were you talking to them on the phone, or did you bring it in for inspection? Not much can be done until the service department and a tech has the vehicle hands-on.

     

    I am sure others will also jump in to help so keep us updated and good luck.

  3. On 8/31/2023 at 1:02 PM, ljnelson109 said:

    Has anyone found the "sounder" or speaker for the pedestrian alert system on a 2023 GT? If this sound were to stop, I was wondering what may have come disconnected or what fuse may have blown to cause this sound to go away. If anyone has any information regarding the location, a plug that might come loose, or a fuse that might blow, I would greatly appreciate the information.

     

    Hi ljnelson. I understand why you are asking here...However, I would reiterate RedHoncho's advice. Schedule a service appointment and let the issue be properly diagnosed and corrected under warranty.

     

    You can certainly try to check fuses etc, but even if you find a blown fuse and replace it, the probable underlying issue which caused the blown fuse will still be there. 

     

    So in my opinion, schedule a service appointment.

     

    Keep us updated and good luck.

  4. 1 hour ago, HofstraJet said:

    My Navigator lease is ending and I want to purchase the vehicle. It is leased through Lincoln Automotive and they are telling me I have to purchase it through a dealer. My local dealer wants an $800 "documentation fee" on top of the lease payoff. Sounds like a garbage fee to me. Anyone have any experience with this?

     

    EDIT: Dealership explains the fee as follows (confirming my suspicion as I didn't pay it with X-plan when the initial lease was done): The doc fee is on every deal whether cash or financing, I cannot take that off as that is corporate policy and everyone including employees must pay it. It essentially keeps the dealership running, funds the free snacks in our service lounge and allows us to have a number of dealership perks for our clients. 

     

    Hi HofstraJet. As akirby stated, a "Documentation Fee" is "normal" for Dealerships and hat $800 is certainly on the high side. In the neighborhood of ~$300 plus or minus is more the norm.

     

    And yes, it is a "garbage fee" which Dealerships add on their own, for their own profit. No matter the amount.

     

    It is not a Lincoln/Ford required fee.  It is simply an extra fee/charge invented so Dealerships make more money off the customer. And the Dealership most certainly does not charge their employees an $800 "Documentation Fee". And if they wished, they could charge you less than $800 if they felt like it.

     

    It is a corporate policy of that Dealership alone, not a Lincoln/Ford Corporate policy.

     

    Let us know how you make out and good luck.

  5. 1 hour ago, ncffs said:

    Hi,

     

    Is anyone willing to provide a copy of the ESourceBook for the Lincoln MKZ for any of the years 2017-2020?  I would prefer the 2018 if possible but really any of these years should be fine.

     

    Thanks!

     

     

    Hi ncffs. Sorry, but what is the "ESourceBook". Can you elaborate as to what it is/contains? Never mind...lol...I found information!

     

    Sorry I can't help with the ESourceBook. Perhaps another member will be able to help.

     

    Good luck.

    • Like 1
  6. 2 hours ago, jniffen said:

    New question,  would you take a new auto on a trip a day or two after accepting the delivery etc?

     

    The trip would be around 1,500 to 2,500 miles round trip?

     

     

    Hi jniffen. Our vehicles do have a break-in period. I am not sure whether the current Owners Manuals state 500 or 1,000 miles. However, I would not have any issues taking a new vehicle on a long trip, as long as the break-in period restrictions are followed.

     

    As akirby stated, try to vary rpm/speed on long highway trips.

     

    During that break-in period: Do not drive at high speeds. I would recommend not driving over 70-75 mph (yes, over that is considered high speed)

    And as akirby stated, do not drive for long periods of time at the same speed. A good rule of thumb is to vary driving speed by at least 10 mph every 10 minutes during highway driving. No prolonged periods of steady speed driving.

    And do not use it to tow for the first 1,000 miles.  

     

    I would also add...Even if not towing, I would not load down the vehicle with an abnormally heavy load...i.e. 5 passengers plus loads of luggage, rooftop cargo etc. However, a normal trip of you and say 2-3 passengers and luggage should be no problem, if you follow the rest of the break-in requirements.

     

    Hope, this information helps, have a nice trip and good luck.

  7. Hi gang. Not sure if this helps in the discussion or not, but the information can certainly help others in the future: When an order is placed, the Dealer can and should provide a copy of the VOC (Vehicle Order Confirmation) to the customer. On that VOC, the Dealer has the ability to print (or delete) the price boxes for the AXZD-Plan pricing.

     

    That VOC can be provided immediately upon placement of the order. In fact, the Dealer can provide a preliminary copy of the VOC to the customer, with the correct plan pricing, before they even place the order. Unfortunately, many Dealerships are either ignorant of this fact, or they feign ignorance in order to play pricing games later.

     

    Good luck.

  8. On 1/30/2023 at 9:13 AM, Legacy aiden said:

    We just picked up a brand new 2022 Lincoln Navigator 2 weeks ago now the car has a warning message on the digital dashboard drive control malfunction I love the car otherwise

     

    Hi Legacy. It is understandable to look for online help. However, since it is a brand new vehicle with a 4 year/50,000 mile New Vehicle Warranty, the best course of action would be to make a service appointment with your Lincoln Dealership, and not to try any self-help or DIY fixes you may find online. No "Master Resets" or battery disconnections etc. etc.

     

    The reason for this is simple: If something is not working properly, there is usually a deeper cause which needs addressing. Unfortunately, many/most DIY fixes (i.e. system resets, battery disconnects etc.) will only temporarily "cure" the problem (if at all). Often just long enough for the warranty to expire. Then the vehicle owner will need to pay out of pocket for it to be repaired correctly.

     

    Also, if you will need a Lincoln complementary loaner, let them know when you call, so they will reserve one for your scheduled appointment date.

     

    Also, in the future you may want to post your questions in the Lincoln Navigator sub-forum, located further down the page, instead of here in the general "Lincoln Motor Company" sub-forum. In that way, you will get more attention from Navigator owners.

     

    Let us know how you make out and good luck.

    • Like 1
  9. On 2/7/2023 at 8:32 AM, zyaaaa said:

    I keep losing my saved radio favorites - seems they keep getting factory reset. This has happened 3x now.

     

    Anyone else experience this?

     

    Hi zyaaaa. Things happen, and although not anywhere near a widespread problem, a small number of owners do report this issue occurring. It can usually be corrected with a simple module reprogramming or replacement if necessary.

     

    Call the Service Department at your Lincoln Dealership explain the situation and make a service appointment. If you will need a complementary loaner, let them know when you call.

     

    Let us know how you make out and good luck.

  10. 2 hours ago, mkalbarc said:

     

     

    What are those big bulbs under the side mirrors? Watching vids of 2022 black label models on youtube and out of the 10 or so vids I saw only 2 had these big bulbs underneath.

     

    Hi mkalbarc. Congratulations!

     

    I will take a guess that they are the cameras for the 360° view display.

     

    I am sure others will jump in if I am mistaken.

     

    Also, your new Navigator is loaded with all sorts of great features. So I would also recommend you take a quick look through the Owners Manual and Quick Reference Guide, to get acquainted with your new vehicle. Otherwise you may miss quite a lot of great stuff. ?

     

    EDIT- Oooops...BL and I were typing our replies at the same time...lol

     

    Best of luck with your new Navigator!

     

    • Like 2
  11. 27 minutes ago, UncleDave said:

    Thanks.  No, what I meant was, I turn on my heated seats in the morning as I leave for work when it’s in the 30’s, then park my car and turn off the engine, of course the seats turn off.  In the evening when it’s in the 70’s (a typical day this time of year where I live) and  I restart my car, the heated seats automatically come back on because that was the last setting I did.  I have to actually push the button to get them to turn off.  I wish the recirculation function was the same way.  

     

    Hi UD. Yes, I understood what you were saying. But unfortunately, that is the way they work. If they are left on when the vehicle is turned off, they will be on when the vehicle is started again. However, they do have a ~20 minute timer and will turn off (for safety reasons).

     

    Concerning the recirculation feature: It will not stay on because it is programmed not to for various safety reasons. For example...To ensure it is not left on too long, which would lead to condensation on the windshield of the vehicle, due to the air becoming too humid. Also to ensure fresh air is eventually brought into the vehicle, for occupant safety. Therefore, recirculation is an as needed selection, and not left on by default, or as last selected etc.

    In fact, even when recirculation is chosen, it will sometimes turn itself off, according to the interior humidity readings the sensors report.

     

    We do understand what you wish the vehicle settings were capable of, but it is not possible with the factory programming and settings.

     

    Hope that makes my reply more understandable.

     

    Good luck.

  12. 55 minutes ago, UncleDave said:

    Thank you for your response.  Forscan is a little above my pay grade, LOL!

    I wouldn’t think most people would leave the heated seats on all the time , yet, that is the default…on until you turn them off.

    I wish the default for the recirculation function was the same.  Again, thanks

     

    Hi UD. What akirby stated. The heated seats do not come on by default. Only if the Climate Control option (in the Vehicle Settings) is set to "AUTO", or you left them on when you last turned off the vehicle. If yours come on in other circumstances, there is an issue.

     

    Keep us updated and good luck.

  13. 2 hours ago, HofstraJet said:

    I have (almost) the same issue. I hang the second key fob in my garage so that I can easily unlock doors/start the car/open tailgate when in the garage. Every time I open the garage door, the fob is recognized and running boards/lights activate. Haven't found a solution.

     

    Hi HJ. I realize you know the solution, but for others: Move the keyfob to a spot further away from the vehicle. Or place it in metallic bag to keep the transponder signal from reaching the vehicle. Or perhaps park a few feet further from the garage door, if you have a longer driveway/if possible?

     

    Keep us updated and good luck.

  14. 7 hours ago, Mickel218 said:

    Thanks, we have lined up a body shop to take a look and confirm.  
    There is peeling occurring on the passenger side as well.  It’s around the navigator logo on the passenger side.   When we asked them about this they brushed it off and said they wouldn’t fix the paint. 

     

    Hi Mickel. Have you contacted Lincoln Concierge to file a formal report? If you have not, I would recommend you do that. Well, once once you have verified that the affected areas were not repainted. If it has been repainted in those ares, then Lincoln is not responsible. Again, unless the work was performed by a Lincoln certified shop.

     

    Keep us updated and good luck.

  15. On 12/21/2022 at 3:39 PM, Mickel218 said:

    We purchased a used 2020 Navigator BL.  We noticed the clear coat has begun to peel in areas.  Primarily around the edge of the driver side front and back doors. When the concierge came to pick up my car for service he stated he was seeing this in a lot of Lincoln’s.  That it was a common issue.  The service manager then called us and said it was not a warranty issue and it would not be repaired.  He stated the car had been in an accident and when fixed was repainted incorrectly.  There was no indication of accidents on the car fax report when we bought the car.  He said this happens often where damage has occurred so the owner will take it to a body shop to have it repaired but not reported. 
    I am hesitant to believe the service manager because of what the concierge driver told me.  Also because there is peeling occurring on the passenger side around the logo.  I feel as though they are trying to avoid repairing. Is there anyone else who has noticed a peeling of their clear coat in areas of their vehicle? 

     

    Hi Mickel and welcome to the Blue Oval Forums. As akirby stated, this not a "common issue". Does it happen? Yes, as with all makes and models of vehicles. But not a common issue. I would take akirby's advice and stop by a body shop to ask them for their professional opinion as to whether the vehicle was damaged and repainted in that area.

     

    While I can't vouch for either party, the Service Manager is the professional. Drop-off/Pick-up drivers are generally retired individuals working on the side, or low person on the totem pole in the Service Department. That does not mean I am backing the Service Manager 100%, just stating that stopping by a body shop you trust, speaking to the manager or owner and having them look at your vehicle (not a desk person who only checks cars in) may be a good idea.

     

    If that area of the vehicle was repainted, the clearcoat peeling issue would generally not be covered. Unless the work was performed by a Lincoln Certified Body Shop.

     

    Keep us updated and good luck.

     

     

  16. 57 minutes ago, j2sys said:

     

    Grade Assist is for hybrids.  Hill Descent Control is for EcoBoost-equipped Escapes.  Similar but different in concept and especially in implementation/functionality.  Hybrids can rely on regenerative braking within the capacity of their batteries (i.e. longer in a PHEV), after all.  Good place to check to see if it can be disabled, regardless.

     

    No mention of hill descent control in either the manual or the order guide for Escape.  On Maverick, it requires the FX4 off-road package.

     

    Are you seeing that downhill vehicle icon lighting up green and feeling what appears to be the brakes applying?  In other words, is the feature actually present and functional on your Escape?  Or is it just a disused icon on the instrument cluster?

     

    Hi j2. Yes, that was why I stated, "It mentions Hybrid models, but the procedure may be the same for non-hybrids. If not exactly the same, my  guess is it would likely be in the Settings menu > Drivers Assistance of non-hybrids."

     

    My hopes are, for the sake of the OP, that the procedure to enable/disable may be similar. At least it would make sense for the enable/disable procedure to be similar. Either way, it was explained on pages 212 of the Owners Manual, and vicinity.

     

    Good luck.

  17. 2 hours ago, bdegrand said:

    I can't disable the Hill Descent Control on the 2022 Escape SEL. The image appears on my dash

    with a vehicle in a descending angle. The manual only explains it's function. The dealer told me to bring it in and they would figure it out! I also tried the menu button...but it offers no options!

    Anyone have advice...other than driving to the dealer?

     

    Hi bdegrand. From the PDF version of the 2022 Escape Owners Manual, page 212:

    "SWITCHING GRADE ASSIST ON
    AND OFF
    1. Press Settings on the touchscreen.
    2. Select Driver Assistance Settings.
    3. Select Grade Assist.
    The grade assist lamp appears in the
    instrument cluster.
    Your vehicle determines the amount of
    engine motoring and high-voltage battery
    charging. You could notice the engine
    speed increasing and decreasing to help
    maintain your vehicle speed when
    descending a slope."

     

    It mentions Hybrid models, but the procedure may be the same for non-hybrids. If not exactly the same, my  guess is it would likely be in the Settings menu > Drivers Assistance of non-hybrids.

     

    Let us know how you make out and good luck.

    • Like 1
  18. 6 hours ago, Thisguy159 said:

    TY both.  So a few questions and looking for some opinions.

     

    Looks like the vehicle I liked was repurchased through lemon laws for air suspension and the vehicle was fixed by ford.  Thoughts on this, I'm not sure I should care with warranty still there and it being fixed by ford but I honestly never bought a used vehicle and not sure the protocol here.

     

    Other questions:

    1. My mkx I can adjust the suspension / trans etc to my liking ie, sport suspension with standard trans, I haven't been able to find that in the aviator when I test drove it is it possible.

    2. Is the regular suspension with adaptive dampers too.  Is the air suspension really worth it, not price just performance.

    3. Being black label do I as a secondary buyer get the BL benefits for the remainder of the time?

    4. Will I get the regular maintenance transferred to me as a secondary buyer?

    5. Is touring actually faster with the extra weight?

    6. Led pixel lights, it looks like the 2 projector ones are the better ones even though the 5 compartment ones look cooler in my opinion.  Am I correct in this.

    7. Any real differences between 20-23 model years other then colors, package variations?

    8. Sync 3? pretty disanointed in that, I'm guessing the hardware will not handle 4?

     

    I'm sure more to come

     

    Hi Thisguy. I will answer what I can off the top of my head:

    2. The "regular suspension" does not have the same "adaptive suspension" (minus air suspension).

    3. No. Most Black Label Perks only belong to the original buyer. No free car washes, yearly detail, etc. etc., unless the Dealer offers it on their own. Especially if it is not a Black Label certified Dealer.

    4. Yes, just as with any used vehicle buyer, you will get the balance of the regular Lincoln 4 year/50,000 mile New Vehicle Warranty and 6 year/70,000 mile Powertrain Warranty. Anything additional would be between you and the Dealer, and need to be specified in the purchase contract.

    6. Which is better is one of those "Beauty is in the eye of the beholder" questions. Both headlight systems are excellent 

    8. Yes, all current Aviator models are equipped with SYNC 3 (which is actually pretty good). And yes, the SYNC 3 hardware and software can not/will not handle or be upgraded to SYNC 4.

     

    Essentially, a used Black Label carries no special cachet, unless you like the looks of the interior and exterior differences which are not available on non-Black Label Aviators (nicer Black Label leather interiors, Black Label wheels etc.). So don't get tricked into paying too much more for a used Black Label.

     

    Also, just to make it clear...None of he above is a shot at Black Label vehicles or the Black Label Aviator. I happen to like them. It is simply that Lincoln states the Black Label perks do not transfer to a second buyer, unless it is specified in the purchase contract. Perhaps they will do so for a Lemon Law buyback? That you will need to work out with the Dealer and Lincoln. Just be sure to get it in writing.

     

    I am sure others will jump in with more advice and opinions.

     

    Let us know how you make out and good luck.

    • Thanks 1
  19. 2 hours ago, ice-capades said:
    • After nearly 37 years, I no longer have access to the FMCDealer.com portal. As a result, I will be unable to provide Order Guides Updates. 
      • I will continue to provide assistance and support for any other issues or questions related to my experience. 

     

    Hi ice-capades. Thank you for all the information and assistance you have provided over the years!

     

    Good luck with whatever comes next for you. ?

    • Like 1
    • Thanks 1
  20. Hi gang. Not sure if your 2022 SD has SYNC 3 or SYNC 4? If it is SYNC 4, it will update automatically.

     

    If it is SYNC 3/3.4, you can access the latest SYNC 3/3.4 and SYNC 3/3.4 NAV map update information by using the SYNC 3 SYNC and NAV map update website tool. https://www.ford.com/support/sync-maps-updates/

     

    WiFi updates for SYNC 3/3.4 are spotty at best. So do not count on using the SYNC 3 auto-update/"Check for Updates" button in your vehicle, as it is often not accurate. Use the website listed above.

     

    And the newest version of SYNC 3 NAV maps is "NA 2 21". It was released several weeks ago.

     

    Again, this information applies to SYNC 3/3.4...Not SYNC 4.

     

    Hope this information helps and good luck.

    • Like 1
  21. 7 hours ago, EB1959 said:

    So not sure if this has any bearing on it or not.  Took these photos today.  One with just the accy position on.  Shows battery symbol, also the engine lite, which I didn't get in the photo.  The other photo shows both lights off with engine running.  Could I be having a battery issue that's causing this alarm thing?

     

    Engine ON and running

     

     

     

    Accy position ON, with engine off

     

     

     

    Hi EB1959. I can not diagnose what is causing your alarm system issue,. However, concerning your "Accy" on theory: Unless F-350's are different than other Ford vehicles, the second photo you posted shows the vehicle in "Ignition on" mode, not "Accy" (or Accessory").

     

    Here is the explanation (I hope it is understandable). When the ignition is turned on with the engine off (Pressing the start button once without your foot on brake,) you are actually in the "Ignition on" mode, not "Accy"/Accessory mode. In that case, it is normal for the battery and engine lights to be on, because essentially many ancillary vehicle systems are now "ON", and the vehicle electronics and electrical systems are drawing a lot of power from the battery.  For example, you will notice that the fan blower motor will still run, if it was turned on when the vehicle was turned off.

     

    Accessory mode is actually activated by pressing the start button twice, without your foot on the brake. In Accessory mode, essentially only the audio system and windows will operate. The blower motor and most other ancillary systems (i.e. the blower motor etc.) will be turned off. When in "Accessory" mode, the Battery and Engine lights should not be on. If they are, there is a problem.

     

    Hope this explanation was understandable.

     

    Good luck.

    • Like 1
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