I took my 08 Escape to the Dealership the day we noticed the leak, also the same day I got the letter for the cooler, though I didn't know it until I got home. The first dealer didn't want to be bothered with fixing the problem and said they were too backed up, and would end up charging me whether they fixed the leak or not, Town and Country Ford Nashville. I took my vehicle to Miracle Ford in Gallatin and the guys have been great. The problem that developed was either through overheating of the transmission cooler or poor craftsmanship a weight had come loose from the torque converter and blew through the transmission housing. Before doing so it completely trashed the transmission, though it never slipped, made a sound or jerked, it just leaked.
Ford is stating that it isn't their problem and Miracle is quoting me 3600$ for a new transmission. I can only advise after reading many posts on the transmissions, for all years of the Escape, to not purchase a Ford Escape from any year. The depreciation on this car for trade in is a clear sign that there are many problems that are steering customers away from this brand. With a resale value of less than 40% of sticker price in less than a year and a half, the devaluation is astounding. As a lifelong Ford Owner I will say I may have purchased my last. I have always bragged to others on how well I was treated and what great customer service I have gotten in the past, but it looks like times have changed.