Hi,
This letter is in reference to a 2014 Fusion Titanium AWD with 8k miles on it. There have been numerous issues with build quality I can go over at a later point. But the new issue could be a serious one that could cause a accident/death.
My wife was leaving Target last night at about 6pm. She exited her parking spot and was proceeding to go through the lot. She got to about 10 mph when the car starting lunging forward on it's own. She said it felt like the car was trying to accelerate on it's own. Happened 3-4 times and then the brakes engaged as if she had slammed them on. But she wasn't touching the brakes at that time. And then the car lost all electrical power and died. She tried to restart it but nothing was happening. We ended up having it towed to Chapel Hills Ford in Colorado Springs. Service advisor is Chris Taylor.
In checking NHTSA complaints, this is not a seldom case of this happening. There are several others already like this. Two of which have caused accidents. I bought this car for my wife so she and my daughter would be safer. Now because of this, I am afraid for them to be in it.
Please let me know what is going on?