Jump to content

Jamers

Member
  • Content Count

    172
  • Joined

  • Last visited

  • Days Won

    1

Jamers last won the day on July 6 2014

Jamers had the most liked content!

About Jamers

  • Rank
    Member

Recent Profile Visitors

627 profile views
  1. Jamers

    ‘20 Escape Impressions

    May I ask why your 2018 1.5L has to be replaced? I have the same year and engine with 25k. Just wondering if I should be looking out for aything in particular.
  2. Jamers

    2020 Explorer ST

    Update please. VIN 1FM5K8GC6LGB61197
  3. Jamers

    2020 Explorer ST

    Update please. VIN 1FM5K8GC6LGB61197
  4. So I was notified by my Dealership on Nov. 7th that my 2020 Ford Explorer ST was destroyed in a trail derailment on Oct. 9th in Georgia. So nice for Ford to finally notify my Dealership a full 30 days later on Nov. 7th. I could have ordered a new one weeks ago already. Since mySales guys can't locate any ST's optioned to my liking, I placed a new order thru on Nov 8th. By the way, based on the timing, I suspect Ford only notified the Dealership on Nov. 7th because I called the Ford Customer Relationship Center on Nov. 5th to complain there were no updates for over a month since the vehicle was produced Sept. 26th. Otherwise who knows how much longer I'd still be waiting. I originally ordered this Explorer on July 16th. I've had to extend my current 2017 Explorer lease 3 times already as a result of delays. I obtained a case number from the Ford Customer Relationship Center (per Ford's process) and have called the Ford Executive Offices and left 5 Voicemail messages in the last 2 weeks and have not received a return call. If you call Ford Corporate and ask for the Executive Offices you always go straight to Voicemail where you are instructed to leave your Name, Case #, Contact #, and reason for your call. I have done this 5 times speaking very clearly. Essentially I'd really like for Ford to call me back so I can discuss having my replacement order expedited and maybe even some rebate relief for the hassle. I think this is the least they can do for not notifying me promptly that I would not be receiving my first order. How can I get Ford to call me back? News Article https://www.13wmaz.com/article/news/local/norfolk-southern-train-derail-perry-kathleen-georgia-drone-video/93-a827c772-43c7-4105-8406-76806b831826 Drone Video of Crash Site https://www.youtube.com/watch?v=gGnbAeKr3u4&feature=emb_logo
  5. Jamers

    2020 Explorer ST

    Update please: F24486 / A112
  6. Jamers

    2020 Explorer ST

    Hi Cyberdman, I asked my Dealer to order a new one. Order A112 Dealer Code F24486 Thanks
  7. VIN 1FM5K8GC4LGA68081 Thank you.
  8. Jamers

    2020 Explorer ST

    Thanks but I found out yesterday afternoon where it is. It was destroyed in a trail derailment on Oct. 9th in Georgia. So nice for Ford to finally notify my Dealership a full 30 days later on Nov. 7th. I could have ordered a new one weeks ago already. Now my Sales guys can't locate any ST's optioned to my liking. I have a call into Ford to give them an earful on this one. And by the way, I suspect they only notified the Dealer yesterday because I called the Customer service center on Tuesday to complain there were no updates for over a month. Otherwise who knows how much longer I'd still be waiting. News Article https://www.13wmaz.com/article/news/local/norfolk-southern-train-derail-perry-kathleen-georgia-drone-video/93-a827c772-43c7-4105-8406-76806b831826 Drone Video of Crash Site https://www.youtube.com/watch?v=gGnbAeKr3u4&feature=emb_logo
  9. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275
  10. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275 By the way, I know this isn't your fault at all Cyberdman but I'm starting to get very frustrated here. I originally ordered my Explorer on July 16th. It's now been stuck in Macon, GA (just a 5 hour drive from my house) for more than 3 weeks. I've had to extend my current lease 2 months already. I now plan to turn in my 2017 Explorer this Friday come hell or high-water. Ford please get your act together here. OK, my rant is now over.
  11. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275
  12. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275
  13. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275
  14. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275 By the way, this was my thread, not PajamaGuy's.
  15. Jamers

    2020 Explorer ST

    Update please 🙂 VIN = 1FM5K8GC1LGA89275
×