dkingcan

Thanks. Seen that video. Kinda the same .Managed to get it done 2 screws under speaker grill. You do have to take off the side pieces on both sides of console. Then the curved plastic piece at front of console. There are 2 7mm bolts there. Not an easy task. With no instructions it took me about 3 hours. So now we will see what they say at the dealership.

Hi. Thanks for help. Out of warranty. Have an appointment Wednesday. Thought I would get a jump on things have mouldings off and screws exposed to take out center nav screen. Save on some labor. Can’t find anywhere on internet on how to get at the screws to release whole center unit. 2 screws under speaker grill were easy to find. Can you point me somewhere of the year down to get unit out. Thanks

Thank you. I can’t factory reset. Screen is black. No way to access menu. Have tried disconnecting battery. When reconnected. I get am radio static in speakers. Which lasts for about 2 minutes. Screen never lights up Always black.

Recently purchased a 2015 mkc. Sync kept shutting down and performing system maintenance. This went on for about 2 weeks. Now complete blank screen. Between tach and speedo in info center. It says audio off. Also have no ambience lighting in vehicle. Anyone know if this is the sync unit or apim or just a reflash to sync. Help would be greatly appreciated. Before I end up taking to dealer.