Chp10_8

Well, some more news, the truck I put the order in had to be changed a little the Spruce Silver that I so wanted is not available for 2021, so I opted for the Antimatter Blue in the Platinum trim. So now a new order has been placed waiting on build date to be established.

I like that, I am never rude with the reps due to the fact that I personally know there are things that can be done when this reaches that end of the tunnel, and I'd rather not face someone that I was rude with just previously. It's the little things at the end that make the icing on the top.

There was no trade-in, just cash down with a $2k rebate totalling $24k. I may end up having to do that probably would have been smarter to do so at the beginning given this current outcome, but "hindsight is 20/20".

I can see that, the issue that I am having is that no matter what way I choose to go I'm left holding the bag, this truck should have lasted way more than $26k miles, and to be honest I had issues before that but this stupid Corona Virus got my Service Advisor off the case that had heard my initial complaint @ about 7-8k miles. This deal that is currently being offered is way behind "fair", $22k down and $19k in usage!!! I didn't rent the truck, I purchased it. As it sits I am currently paying over $2 a mile, it would have been cheaper to rent a truck from Enterprise and have gone that route.

Honestly, I'm pissed at the attention that Ford has given this situation right from the beginning. I'm definitely not here to irritate or offend anyone. I have no problem at all contributing to anyone with this truck, and although I may be complaining about this truck, it definitely has had its time to shine and excelled in that. The buyback starts at the mileage during the first complaint, so yes it's sort of a break. And no, the house is in escrow, just opened on Monday the 5th according to them I cannot do anything until Escrow closes no new credit lines no new loans. Simple search of Dos and Don'ts During Escrow yielded many sites that say the same thing.

So, already in the process with Ford for the "BuyBack" on my truck; I must note, that you get more screwed on this than you do assisted. From the beginning, this truck has been a headache, the seat belts, the navigation, the tailgate, the camera system, the NOx sensors, the transmission, the fuel system, the brakes, the front suspension, and now the fuel and transmission again. This truck has been to the dealer more times than I care to remember. It's left me stranded multiple times on my own dime, Ford does not care to reimburse me. Turck was at the dealer in Fontana for 3 weeks because of a faulty tailgate and the tailgate opened while I was driving and landed on my trailer jack and got scratched and damaged, a week and a half in Bakersfield for the NOx sensor, 3 weeks in Bakersfield for the transmission, 2 weeks in Oklahoma for the fuel system that I ended up having to pay to get towed because Ford's roadside Service is crap and wouldn't tow me until the dealer opened and varified they could take the truck in for repair. that whole dealer experience was an on and off circus, I have been told by the dealer that it would be ready on X day, I fly out to find out that it will not be ready till the following Monday to fly back just to arrive to a message saying that my truck is done! Now the same thing, my truck was to be completed on Wednesday, I drive 118 miles to pick it up just so the CEL can come on while the porter is bringing it from the back to the front. So I use "Big Den" (my Yukon Denali XL) to do some towing that I'd rather her not be doing. Then the dealer tells me that the sensor that is needed will be in tomorrow (Sat) and that the truck "should" be done. At this time I'm in Sacramento, I take the gamble against her advice that it's just the sensor, being that per her words the mechanic tested it and the sensor failed. 6.5-hour drive back down south to Victorville/Riverside following morning rolls around and guess what-new sensor same code, hmm, guess the sensor wasn't the issue, I politely asked for to check for metal shavings as that's what happened last time, no shavings from what I understood, but I never got a direct answer to that. Also, advised if they could check PCV (pressure control valve) on the fuel rail, being the code they have is for high fuel pressure and naturally if the sensor is reading that, that may be what the problem is, now this is a Monday job, or so I'm hoping it's already been a week.. During this whole thing i've been responsible for the payments, I did, however, take advantage of the "deferment" but feel that that is Bs just because I should be refunded the payment not it thrown on the back end of the loan. now this whole "buyback" is crap as well, I put $22k cash down on this truck plus a $2k rebate totaling $24k, the dealer gave me 3 options; 1) Attached you will find the offer we can extend to you for the repurchase of your 2020 F-450. Please sign and send this offer back to me so that I may set up your closing date. Ford Motor Company regrets that you are dissatisfied with your 2020 Ford F-450, VIN 1FT8W4DT8LEC42118. Based on the documentation provided to us, Ford Motor Company offers to repurchase your vehicle under the terms of CA Lemon Law. This offer is being extended to you in an effort to keep you as a satisfied Ford Motor Company customer. The refund calculations are as follows: Base Price: $88,755.00 Documentary Fee: $85.00 Sales Tax: $6,885.10 Electronic Registration Fee: $30.00 Registration/License/Title Fees: $1,184.25 Paid Finance Charges: $5,328.06 Accrued Finance Charges: $1,972.80 FORD ESP: $5,125.00 Less Usage (based on 26,463 miles/120,000*$86,755): $19,131.65 Less Rebates/Incentives: $2,000.00 Less Payoff of Original Vehicle (good through 11/6/2020): $88,557.14 Total Amount Due FROM Customer: $323.58 Total Repurchase Amount: $88,233.56 Other options available: 2) Replacement Option – Which allows you to choose a new FORD vehicle instead of receiving the check. With this option you would be responsible for refinancing the payoff on your current vehicle ($88,557.14) plus any upgrade costs (difference in MSRPs Current MSRP: $90,255.00) plus your usage($19,131.65) in order to receive this new vehicle. 3) Cash & Keep Option – If your vehicle is repaired, and you decide you would prefer to keep the vehicle, in lieu of repurchase or replacement, Ford would be willing to provide a settlement for reimbursement of 2 payments or ESP/Warranty. In exchange for this check, you will retain ownership of your vehicle and will sign a Confidential Settlement Agreement and Release of Ford Motor Company; all warranties, loans, & title status’ will remain in effect. So, either way, I'm getting screwed, I cannot purchase another truck for the simple reason that I'm currently in escrow purchasing a new house. This truck has been a complete nightmare, drained my savings of close to $60k to just under $2k just so I can stay afloat during the downtimes of the truck. every week this truck is in the shop, I'm not just not making money I'm losing money as well, close to $3,500.

Hopefully they can fix the 10 speed transmission, she was strong, but couldn’t hold on and now it’s gone.

Purchased this on Jan 28, had a noticeable hard shift from 7th gear either up shift or down shift, 50k miles later transmission defaulted to 7th gear and a hard drop in drive and almost no reverse. Had a few codes for the input and output speed sensor.