In my case, they got the better of my patience.
I had ordered a Titanium PHEV at the beginning of last April. The production was to take place in June and delivered in early July. Production has moved to July, then August, then September, October, and now maybe November or even December, depending on what the dealership rep told me. So I canceled it all, and bought a RAV4 and got on the waiting list for the Rav4 Prime. Lack of seriousness at Ford, especially since, despite the COVID, they managed to deliver the Rav4 Prime in August. Finished for me the Ford !!! Pity