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jsnfla

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  1. In response to CoolScoop -- the the part that failed was the airspring and seal kit. The parts are still on backorder (since 8/16) and the vehicle cannot be moved. The wheel liners rest on the tires (picture attached). The service advisor told me that I was the 47th vehicle listed on the backorder request. Looks like we will be pursuing Texas lemon law assitance. front wheel spacing - post fault .pdf
  2. Just an update -- My aviator has been inoperable since 8/16 and at the dealer since 8/18. Closing in on 30 days without a repair status. Is anyone else having these proeblems -- i understand 47 avaiators have the same problem nationally.
  3. BBF2530 -- they did deliever a loaner Contenential from enterprise rent a car. This vehicle has been used by a heavy smoker and i will be returning it today. They do not have a Aviator as a loaner so i am not sure what the next step will be. I appreciate your suggestion about the extended warranty.
  4. Just purchased a 2020 aviator with the Dynamic handling package. Vehicle is 2 month old and has 1311 miles on it. The air springs deflated while sitting in the garage overnight and the front wheels are resting on the wheel wells. The vehicle cannot be moved and had to be towed. Four different tow companies were dispatched over 2 days before anyone had the proper equipment and knowledge to move the vehicle. Once at the dealer they indicated that this repair may take over 2 months to repair due to parts backorder. To say the least I am not a happy customer. My question is has anyone one else experienced problems with the Dynamic handling package? Is this just a unicorm or sysptemic of a larger ongiong issue? Also looking for suggestion on how to handle compensation for a new vehicle being unuseable to two months ( monthly payment supension and warrantly extension for the time under repair?) any other suggestions or comments are apprecaited.
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