f0wlerbills

Thank you sooo much for clarifying. We knew going into this was going to be a long wait. I emailed him this morning to see if he could reprioritize to anything lower than 19 and he almost immediately replied saying they are out of allocations (guessing they are too small) but would reach out to their zone manager for assistance; he said being it is the only Transit Connect "Titanium" on order in all the southeast, it may happen. He would get back soon. As for dropping the floor mats and remote start, the mats are needed to help with inside trafic for the business, and living in Florida, Auto Start is almost a NECESSITY so the A/C can start as we walk to the vehicle Yes, us being lazy and needy, but something we both feel is necessary for the climate/area we live in. Again, I cannot thank you enough for replying and helping me(us) to understand. It's nice to know there is a place to go and air grievances, problems, or thoughts

Hello, I too am very new to the ordering process (1st time for any vehicle) and am fearful my dealer isn't being upfront or fully honest during this process. We ordered a (no joking/laughing please) Transit Connect Titanium Passenger Wagon in the new Sedona Orange color on January 30, 2021. We initially had two dealerships looking around the country and I guess there isn't much need for an Sedona Orange wagon cause neither could find one Before I go any further... it's going to be my wife's business van and the color goes with the business theme surrounding the color choice. We know the wagon is built in Spain and has at a minimum 6-8 month wait period and she was ADAMANT to wait for Sedona Orange I don't get it either but support her in her decision Nonetheless, we decided to go with our local dealer for the ordering process instead of the much larger dealer 30+ miles away. The local dealer said we HAD to order a 2022 because Ford isn't accepting anymore 2021 orders. My neighbor works for the larger dealer we chose NOT to go thru and he asked their ordering manager about 2021s vs 22s and he could have ordered a 2021. Hence why we believe the local dealer isn't telling us all the right information or are being 100% truthful. Sadly, we put down a $2K non-refundable deposit and are afraid if we challenge them on the details we will be out that money. Money aside, we are comfortable receiving a 2022 regardless of this lie, but now the dealership is saying the order is on hold because two items are no longer in stock? I've attached the screenshot he sent me on 2/18 showing the order number, its priority code 19, and status for that day. The second screenshot he sent on 3/4 shows the two items that are on hold, 1 Remote Start System and 2 All Weather Floor Mats. Each week I have to email him; he's never just emailed me an update I am very persistent, I do NOT mind emailing daily if I need to, and would like some clarification and guidance moving forward. Guess what I'm asking is... 1. Would either remote start or (more laughable) floor mats really hold up and order being processed? 2. If submitted and received by Ford successfully as of 2/18, wouldn't we have been issued a VIN# by now? Ordered 1/30 and no VIN as of 3/11. Sorry for the long post, I tend to be long winded! Any assistance or guidance would be greatly appreciated. Order B901.pdf Order Holds.pdf