Remire

I just joined this forum for help. I am a Ford spouse/widow and trying to get my survivor's pension is so frustrating. No one will tell me anything, just that they need 30-60 days. This was told me on 12 April and three days ago May 18 they told me 45-60 days. And by the way.....his pension came the month after he died and they took it back. I thought Ford was better than this. NESC is so awful. Do any of you have suggestions for me, other than a lawyer. Remire