I'm hoping someone can offer some insight into what may be going on with my online order link. Has anyone had this issue?
The email that we all get from Ford confirming our orders was sent to me on the day I placed my order, May 3, 2021. That link no longer works... This is what I get now:
"No webpage was found for the web address: https://m.t.email-ford.com/nl/jsp/m.jsp?c=%407sanUaBpcDo%2Fh4qJDFi7g1wTM%2FWZ3dG4cKeJ0xHICkA%3D"
First I thought It must be related to my PC so I cleared my cache and even tried a different browser. No luck.. So I tried it from another PC, still no luck.
I called my dealer and the best I could get out of them was that they have no idea why it's not working but my order is in the system, so call the corporate customer marketing service line. I called Marketing and they also confirmed that my order appears to be okay, but no VIN assigned yet. My dealer has the "don't call us we'll call you" approach and I've only spoken to them 3 times since May. It's not like I'm the problem customer.
This link should work and someone in the corporate structure has their finger on the button to fix it. I just can't seem to get anyone to take ownership of the problem and fix it.
Any feedback/suggestions are appreciated.