TruckGirl
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Posts posted by TruckGirl
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2 hours ago, F350Mike said:
Glad to hear that your truck finally arrived, hopefully things from here on out will move quickly through the buyback program and you will be driving your new truck sooner than later.
Thanks. Me too. At least it’s making a pretty lot ornament for the next several weeks bahaha.
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Mine arrived at dealership yesterday. The original ETA, which had been changed multiple times. Marketing even said it had no chip. Sadly, I cannot get it for weeks or months, as it’s a replacement through the buyback program and the rep handling my case since April has done nothing, even after having all info from me and dealership.
If you look in the reflection, it’s my 19F350 that’s been sitting there dead.
I’m thankful this one exists, but by golly I really want to loose it on the company Ford outsourced their buybacks through.
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Mine was completed 7/27. ETA changed multiple times. 8/6 then 8/9 then multiple days in September. Delivery to Northern Indiana, so not far at all. Finally shipped yesterday. Convoy. ETA now shows 9/5. I’m sure there is a some sort of reason behind it, but to plain ole me it seems extremely absurd that logistics keeps changing the ETA, and that the truck sat 2 weeks before getting picked up, and was picked up past the first ETA date. Not patiently, patiently waiting. Sadly, I’m 3 hours south now (travel nurse), and have to pay to ship the truck to me once it arrives to the dealership, which who knows how long that will take lol. All because I hoped the info shared with me after production was accurate. First world problems haha.
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On 8/6/2021 at 4:06 PM, Rlambert said:
I’ve got one better than that. I used the order number and dealer code that I got from the vehicle order confirmation sheet I had to sign and started tracking that truck thru the build and shipping and come to find out the sales person had given me the in correct order number, I am now waiting on a vin # since 5/11
I don’t know why good customer service is virtually non existent now. It took me over a week to get them to email me my build sheet with order number etc. It’s a fight getting any updates. Mine is a replacement for my 19 F350 that’s been sitting dead as a lot ornament on the front side of dealership since March. I would think they would be a bit better with updates, or at least checking in saying no new info available.
Have you gotten your correct order number and called marketing? Honestly, calling them has been the most reliable source of info for me, as the sales manager returns calls whenever he feels like it, and I can’t just walk in as they are 3 hours away. -
36 minutes ago, Tonymorr said:
In the Mach-E tracker mine was built July 11, Shipped July 27, and ETA Aug 9.
Tuesday morning it was "In Transit - Arrived at Intermediate Point (Csx Transportation ) Louisvill, KY Aug-02-2021, 23:12 ET. ETA Aug-09-2021."
This morning Mach-E tracker changed to ETA Aug 18
Grrrrrrrr! ?
Feel your pain. Mine went from 8/9 to 8/6 to mid September. Marketing says my truck that was completed on 7/27 has no chip. Dealership says they don’t know. Their corporate rep said my vin doesn’t even show on any of their reports.
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13 hours ago, F2tremor7 said:
Have you guys been doing anything in particular? I know all the things you can do to improve chances. Just curious if you have been visiting the Ford site repeatedly or calling marketing, etc?
My 19 F350 6.7 had been in the shop since March (now deemed a lemon) and I had a couple during that time. Only knew about them because dealers I visited in the past called soliciting sales and told me I had them. Not the dealership where truck has been since March. Sadly can’t use on my repurchase since it’s under lemon law…wish they could be gifted to someone lol.
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10 hours ago, bshort said:
My sticker says convoy, but found out today it's on a train. Was in Arkansas at 8 this morning central time.
Nice! Will be awaiting photo once you get it!
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12 hours ago, 22F450KR said:
Ouch might see your new truck in these pics you can see the new super duties this is sad I can't even imagine I am still waiting on mine to be scheduled so this would be horrible news.
https://khqa.com/news/local/train-carrying-new-vehicles-derails-in-northern-ralls-county
Mine is only going to Indiana. That sucks for people waiting on their vehicles. My dealership claims “we don’t know anything about where yours is, and can’t find out anything. We call our rep and are in phone with him daily about dozens of orders, but he doesn’t know anything. We just wish the 21 F150 ordered in Feb would show up. Yours will probably be here by end of the year”. Not the way you should talk to a customer, a repeat customer at that.
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17 minutes ago, Tonymorr said:
Oh no! That is strange. I saw a post this morning about a train wreck and they were claiming that there were Super Duties on board. I dismissed it but now I'm wondering if it is true!
That would be my luck! My window sticker however shows convoy. It just sucks that the dealership is awful and marketing has limited info they can give me. I know I read people’s dates getting pushed back before trucks were built, but have not seen anyone say it was pushed back after built and days showing under shipped. I’ll have to search the train wreck. If my states lemon laws didn’t favor replacement over buyback outright I’d have just taken the money and found something else.
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Well, not good update today. My truck was completed on 7/27. Showed awaiting shipping then 6 days under shipped tab. ETA to dealer went from 8/10 to 8/9. Now today it changed to mid September. If my 19 F350 hadn’t been sitting at dealership DOA since March, with me still financially responsible for it, I’d have a bit more patience. And the dealership is less than forthcoming with communication and trying to get updates from their reps. I literally want to angry cry. Bad enough the first ford is a lemon, but going past 5 months to get a replacement is beyond frustrating when I travel for work and live in a fifth wheel and need a truck to move it. Anyone else seeing their dates bumped back significantly after truck shows as built? Surely it’s not delayed over a month to get transported to Indiana…
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20 minutes ago, Texas250 said:
I thought it might be nice for some of you Guy's and Gal's that are starting to receive your new trucks to post pics as you get them, so the rest of us can live vicariously through you while we wait for ours to arrive :))
Great idea!!
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12 minutes ago, Buckymaster said:
Ordered 2022 350 CCLB Limited. Looked like it was going to be awhile. Found a different dealer with four MY21 arriving soon. Found out when the delivery truck was arriving, made deal on a MY21 350CCLB Platinum. Went to first dealer to cancel the '22. Salesman a little upset giving me my deposit back, but other sales people around were more than happy. Not sure they OFFICIALLY canx in the system.
You’d think they’d be thrilled to have something that will sell likely within the first day they have it.
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10 minutes ago, bshort said:
Convoy
How are you finding out where it’s at along the way?
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6 minutes ago, bshort said:
Mine said shipped on the 22nd, but as of yesterday, was in IL. I will make the assumption that "shipped" doesn't exactly mean it's actually moving.
At the top it says built awaiting shipping, then under shipped the 6 days showed this morning. Is yours rail or convoy?
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9 minutes ago, Michael Lappy said:
That means should be there in 6days.
Thanks. I thought so but wasn’t sure as it still says awaiting shipment. That would be fantastic if it keeps on track! Almost 5 months without a truck tends to put a wrench in a lot of things lol.
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Checked on my truck this morning. It’s now showing waiting to ship and under shipping says 06 days. Does anyone know if that means it won’t be picked up for another 6 days, or the transit time is 6 days? Window sticker shows convoy and my dealership is about 225 miles away from the plant.
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12 minutes ago, Ranger62 said:
I'll see your current environment in the nursing field and raise you a career in law enforcement. Think your co-workers are in crappy moods?
That said, I'd absolutely take both an F350 or Ram 3500 over anything Chevy kicks out right now. And my last 3 1/2 tons have been Chevys. Love their half tons, wouldn't touch their 1 tons for hauling hot shot. A horse trailer or 5th wheel every now and then? Sure. 100k/miles a year hauling hot shot? Not a chance.
Oh no thanks buddy. No thanks. Don’t know how y’all do it. Thanks for your work. Shame common courtesy and decency have escaped our culture.
I’m honestly not thrilled about having to have this replacement truck during manufactured during these times. The F350 6.7 packs the best punch for what I need so I’ll be hopeful this is better. I’ve been spoiled with the low maintenance and repairs having owned Toyota’s and then an old 1/2 ton Silverado. -
22 minutes ago, Ranger62 said:
How long would you give it before contacting Ford Marketing? I was thinking I'd give it at least a couple of weeks from yesterday's order with the dealership to call and bug them for any kind of info.
I called within a week. There’s an upcoming week nothing is being scheduled for if I remember correctly. If you read back through, or look under the pinned topic of scheduling you should find it there. I want to say it was 8/12.
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6 minutes ago, Baddestt said:
GM/Chevy is producing junk trucks. My father in law and brother in law brought a 2021 3500 Duramax high country and 2020 Duramax Denali 2500 respectively in Florida. Customer service is pathetic. Both trucks have been to the dealership several times for brakes, dash electronics and engine sensors. Brother in law with only 7k miles on the denali is trying to get GM to buy the truck back, GM doesn't care, they are not buying his $80k truck back.
There are less workers, people are stressed, parts shortage, pandemic...this is affecting customer service, and level of quality in most industries!6 minutes ago, Baddestt said:GM/Chevy is producing junk trucks. My father in law and brother in law brought a 2021 3500 Duramax high country and 2020 Duramax Denali 2500 respectively in Florida. Customer service is pathetic. Both trucks have been to the dealership several times for brakes, dash electronics and engine sensors. Brother in law with only 7k miles on the denali is trying to get GM to buy the truck back, GM doesn't care, they are not buying his $80k truck back.
There are less workers, people are stressed, parts shortage, pandemic...this is affecting customer service, and level of quality in most industries!EVERY brand of everything made has some that are just plain defective. My 19 F350 6.7 was in shop 6 weeks within the first 10k miles, first time was less than 60 days after I bought it. Now at 32k miles it’s been completely inoperable since March and deemed a lemon. Waiting on my replacement 22 F350. Husband has an 18 Cummins 100k, we had to delete it around 80k, other than that zero issues. Unfortunately quality of everything has gone down since last spring. Shopping bags at the grocery tear if you put 4 cans in them now lol. Hell, as a nurse, I’m working shorter staffed than ever in my 13 year nursing career, coworkers are in crappy moods, patients abusing nurses/healthcare staff is at all time highs, and it’s just bad all around in the world. However, I do hope my replacement truck is better than the first one; my first experience with Ford, one of the largest purchases I have made was kind of a bust.
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8 hours ago, Ranger62 said:
Is there anything I can do with tracking number and order number? No idea how I can follow or get any info.
Obviously my order was just placed today, so not expecting anything anytime soon.
I’m not an expert, but I believe without the vin the only thing you can do is call ford marketing for updates. Once you get the vin you can use that and the order number and track it online. Ford marketing can confirm order accepted and let you know any further updates such as scheduling, vin, etc. 800-334-4375. If your dealership put your email in your order in the appropriate place, ford will email you updates as well. There’s apparently a second screen on the order system to put this. Mine didn’t do this, and claims they don’t know how lol, but many people here get email updates so it’s most certainly a step that can be done.
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13 hours ago, Robin Hood said:
There is a lot of built in margin to new car pricing that is typically adjusted through rebates, not lowering the MSRP. I have a little concern that we might see big rebates on the 2021's that are sitting with no chips. When selling my last truck, I didn't see the pent up demand that I thought there was in the market place. If demand is low, what are they going to to with all those trucks, unless relative to the market it is still a very small number?
I wouldn’t take one of those 21s that has sat for months without a chip, in a field with grass growing up under it. No way. Wouldn’t want it if they gave it to me, the risk of damages from rodents etc and everything on the underside being subject to wet dewy grass growing up it. Not a possible headache I’d risk. I would think not many people are going to be banging down doors to get those. However, The 21s randomly showing up in my area from who knows where are going for 5-10k + over MSRP. Going to be really interesting to watch this bubble eventually burst.
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11 hours ago, 1TonOFun said:
I’m not sure about this anymore. I know that is what the folks in the know have said but my dealer has two 2022 F250s showing as “coming soon” on his website and both have VINs. If I read the info on this forum correctly having a VIN means it’s scheduled for production. I ordered my F350 on 4/30 and am still sitting at unscheduled-clean.
On my dealers website my 22 showed up like that, as well as all the other special orders. They ended up taking them down due to massive influx of calls for vehicles that already had deposits/were sold.
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4 hours ago, klinc said:
Was built on the 21st with status still "in production". So, guessing it's just having those being done/held up. It also has an estimated delivery date of Aug. 19th.
Thanks. Mine has been since the 20th. Glad I’m not the only one. My est delivery is 8/10.
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4 hours ago, klinc said:
I have yet to receive any emails from Ford regarding my order. Truck has been built, but "offsite" getting bedliner and bed cover put on.
So, don't count much on emails. I have even verified email with dealer and also with marketing several times.
How long has yours been offsite? Mine has been over a week for spray in liner, tonneau cover, etc. Talked to dealership yesterday after being blown off for over two weeks and he told me he thinks there are commodity issues with those things. I’m not sure how there’s a shortage of spray in bed liner etc….and tonneau covers are a dime a dozen. My patience is wearing thin as I’ve been without an operational or repairable truck (19 F350 6.7)since March.
22 F350 door jams
in F-Series SuperDuty Forum
Posted · Edited by TruckGirl
Hi all! I got my truck a few weeks ago. Love the slight changes. Been super busy, or would have posted pics. Now she is dirty, and not picture ready. I noticed something odd today when I opened the back doors. Around the frame on the bottom on both sides is a piece of white hard plastic with an arrow and part of a company/ product name, visible only when the doors are open. I don’t recall my 19 F350 having this- I’m sure Id remember 2 large very hard plastic/acrylic pieces that are bright white on an all black truck. I’m honestly not sure if it was like this when I got it, or if something fell off…only opened the back doors a handful of times. Ford is telling me this is how the truck should be. Can anyone confirm? It’s an F350 Lariat 6.7 black package if that matters. I’ve tried adding a pic, but it won’t upload.