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Frazior

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  1. I had a PCO that showed an expiration of 9/30 and here is what I did. I was able to sit down with both my salesperson and the GSM at the same time to try and work out the mystery of my $2,500 PCO that "expires" today. Our first call was to FMC Customer Service (800 334-4375). They were able to verify that I did in fact have a valid PCO but when the dealership started asking questions, they said were only a customer facing dept and could not talk to the dealer. The GSM was told by FMC Customer Service to contact the Dealer Assistance Center. We then called the Dealer Assistance Center and explained the situation and they verified who I was and that I did indeed have a valid PCO. The Dealer Assistance Center confirmed that until a VIN is issued for my order the dealer could not lock the PCO into Vincent. The Dealer Assistance Center instructed the GSM to enter a VIN from a similar truck into Vincent to verify eligibility and to print out the info from Vincent and save it along with proof of the order date until the truck gets delivered. Once the truck gets delivered the dealership needs to submit for an exception and include the order date and eligibility verification. The GSM said that he was comfortable with this process and is going to honor the PCO. It was a PITA to get the GSM in the room with the salesman and myself, but I am happy with the outcome. All the calls were on speakerphone, so all parties were able to participate fully. If anyone is needing a vehicle, I highly recommend Josh Stamper @ North Central Ford in Richardson, TX - I have purchased several cars from him and he is a stand-up guy and ex-LEO to boot
  2. I ordered a '22 F250 SRW w/ 6.7 on 7/22 and got my confirmation from Ford on 7/26. Ordered a Platinum in Star White with everything that you can except for tremor package, loading ramps and supplemental heat (yes, including AS) So, now I get to wait with everyone and feed the rumor mill as to why we haven't gotten our trucks yet ?. I have been lurking on this forum for a bit and want to thank @ice-capadesfor all the work that he and others have put into this site. One question I do have is about the supplemental heat (waiting makes me spend more money), does anyone have it and what are your thoughts. TIA
  3. Artic Fox makes a nice rig, if we ever go to a bigger rig (currently have a Lance 2375) it will be an AF.
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