I agree 100% with this.
During normal times Ford Marketing Dept could handle this all day long. However, with the supply chain nightmare, Ford marketing was (is?) getting hammered on my consumers. Some of this is not just the dealerships fault, however. Sure some fail to communicate current Ford communications, and in-turn are ignorant. Other dealers are giving out all the info, but the consumers wants more…and in many cases the dealers don’t know anymore because it’s not being communicated to them.
For example, my truck that I ordered on 4/28 (has tremor, 6.7, black pack, winch, AS, etc) and now has been moved to a higher priority by the regional rep, but at no point has the dealer (or Ford marketing) told me of the lag time associated with AS and now 5th wheel and bed liner (which is included on the back pack). I learned all there here - thank goodness! (Thank you to all of you who communicate such info, ice-capades being the hero, here!)
So for others, in the quest of feeling less helpless, reach out to whatever rope they see.
Personally, I’ve given up on calling Ford Marketing and asking my dealer. I think everyone has done what they can, and if I want my truck sooner, it’s up to me
to remove the options. I’m not going to do that…because I am an American. Lol. I want what I want…and that sucks for me!
Oh well - life is good when my one big worry is when my new truck will be in.