I do in fact understand the distribution business model. If I was was not paying $90+k it may be different but I have traded a vehicle and ordered a Ford through a dealer who will not, can not or otherwise has not helped much. On items in that price range the manufacturer should be getting much more involved. Sad to see responses like above when we are not dealing with hardware or locks. In many cases these are purchases of a lifetime. Reminds me of dealing with a Ford dealership that is not helpful