Canadian guide says 96-U only. There are a bunch of discrepancies between Canadian and US guides as well as the website.
ex late availability items on US guide are not flagged as such in Canadian guide. So even if the dealer says you can order something they don’t anything availability.
I would follow the US guide as much as possible. so yes, I would say that your switches should be optional as well.
Dont blame the dealer though. They are using the info that Ford provides.