Hi everyone,
I’m dealing with a coolant intrusion issue on my 2017 Ford Escape Titanium 2.0L EcoBoost (below 48k miles). Diagnosed by a Ford dealer as misfire on cylinder #4 due to coolant loss—consistent with the known EcoBoost engine defect. Despite early detection, full service history, and low mileage, Ford denied goodwill assistance citing vehicle age.
Has anyone had success getting Ford to reconsider in similar cases? Tips on escalating or getting a second review would be appreciated. I genuinely love this car and want to keep it, but this has been disheartening.
Thanks in advance!
Dr. Afework Asgedom