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Showing results for tags '2010 expedition'.
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Considering having my 2010 Expedition AC replaced, but not sure it's worth it. Does anyone have one and does your AC cool the kids well in the third row? Ours works well up front (when it works) but the kids sweat in the back seat.
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I am very upset with an experience I am having with Ford and a dealership. I went out into my garage yesterday morning to get into my 2010 Expedition EL 4x4 and when I opened the passenger side front door the power running board kind of jerked and made a horrible squealing sound and then upon closing the door it would not go back up with out my pushing it back up and it squealed as well. I took it to a dealer close by and they said yes it has to be replaced and that a new one would be coming. I also asked about pulsating warped brake disks that have already had to be turned once about a year ago under warranty and was told that brakes are not covered under warranty. The truck has 29,000 miles on it and I am the original owner. OK, so this morning the service rep calls and says that all repairs over $75 are required to be submitted to Ford for warranty claims and that pictures of a scatch on the front of the running board caused Ford tech to deny the warrany claim. I went immediately to the garage to check for said scratch and am amazed that a scuff on the front of a deviced constantly stepped on every time a passenger exits or enters the vehicle is what casued them to deny the claim. I just got off the phone with customer service who basically relayed the same message and said I could get a second opinion but photos don't lie and that Ford would deny it from them most likely as well. I asked to contact a regional rep and was told there was no one other than his supervisor I could speak to. I am totally amazed and very frusterated. This is my second Expedition and I talked my wife into a 2011 explorer last year with a combined value of over $90K in ford vehicle purchases and this is the kind of response I get. Is there anything I can do that would result in a different more satisfying outcome? I have had the vehicle in for many different warrany items since I bought it in October of 2010 and maybe Ford decided they have spent enough on it. Please help me! Jason
