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Showing results for tags 'disappointed'.
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I ordered a 2016 F150 Limited 4x4 and waited for 5 1/2 months for it to arrive here in Honlulu. I had been given some run around about the delivery of the truck and when it would be available for pickup. This evening at 5:17pm here in Honolulu, I picked up the keys for the truck I had been waiting so long for. When I turned it on, the truck already had 8 Engine Hours, 4 Idle Hours and 61 miles on it!!! SERIOUSLY!!! I was told that the truck was offloaded from the ship this morning and they detailed it, prepared it, inspected it and had it ready for pick up this evening for me. But the truck was dirty and had 61 miles on it! WTF?!?!?!!!! I have bough MANY new vehicles and my last F150 (purchased in July 2015) only had 2 miles on it when I purchased it. I want to take the truck back to the dealership and have them order another truck and return this one. This was such a disappointment for a vehicle which I ordered in January to have the dealership taking it out for joy rides, and who knows what else, before delivering it to me. Any suggestions? Anything that I can do about this? I paid cash for the truck so taking it back doesn't involve a bank. The Odometer Statement" was false (stating 15 miles-which was still higher than normal) but it was 61 miles! ************************************UPDATE*************************************** Not to be one to just complain and not discuss the solutions: I went to the dealership and discussed my concerns about the mileage and condition of the truck. They confirmed that the truck had been QC'd and driven 50 miles as part of the QC process. They could not produce the sticker, but I took them at their word. They also apologized for the condition of the truck, not being cleaned properly, but noted that there was a water main break nearby which shut down their water for a few hours (happens ALL of the time in Hawaii). We have scheduled a proper detailing and they have gone out of their way to make things right and apologized for not communicating very well. All has been settled.
