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Found 2 results

  1. Hi, I'm trying to find out when my Mach-e will be released from Laurel Rail Yard to the dealership. The Ford order tracking said it's been delivered to the dealership as of Oct. 21, but they do not have it on their lot. They cannot give me any info other than Ford put a quality control hold on it with no info as to why or anticipated release date. Production date was 9/11 & was shipped from Cuautitan on 9/14. I have not found any recalls that include that production date (even the most recent windshield adhesion issue). Granted, I really am looking forward to the car, but I need to travel over 3,000 miles to get it & would rather not do so in the dead of winter or have the car sitting there through winter. It is currently at the Laurel Rail Yard in Billings, MT. If it's related to a recall, wouldn't the dealership make the repairs at their lot. I would appreciated any insight into this. If I order a $5 item from Amazon, they sure keep me updated as to it whereabouts. Talking with sales manager offered no insight. Most info I ended up finding on my own.
  2. I have a vehicle on special order from a dealer in South Carolina (I live in the Charlotte, NC area). After being told it had shipped, we found out it did not ship after all, but is still at the factory in Michigan ON HOLD. We don't know why it's on hold and we don't know when it might release. Is anyone aware of any reason why our Energi might be ON HOLD as of September, 2013? VIN: 1FADP5CU8DL549822 Model: 2013 C-Max Energi SEL Color: Ruby Red Metallic Tinted/Charcoal Black Leather Equipment Group: 302A - Panoramic Sunroof, 50 state emissions Ordered 4/22/13 (told expected delivery 8 to 10 weeks) Notified of pre-production status: 7/17/13 (told to expect delivery end of August, 2013) Notified that vehicle was shipping 8/25/13 (told to expect delivery Labor Day weekend, 2013) Notified car was showing on dealer's paperwork at the railyard in Columbia, SC on 8/30/13 Notified car was not a railyard in Columbia, but still in Michigan at factory on HOLD on 9/4/13 I have pulled the "sticker" and am trying to interpret if there are any clues on it. Do any of the numbers/codes on the sticker indicate any info as to where the car might be in the process?
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