HRT Posted June 20, 2015 Share Posted June 20, 2015 (edited) Pick up my sport close to 6pm Thursday ... My first Brand truck in my life.. I live in Long Island and I traveled to New Jersey 3 times.. I had visited with 7 to 8 dealerships to get the best price and Jersey City ford was it.. 1st time I test drove and discuss price.. 2nd was the credit app.. Third time to pick it up.. What a drive home!!! I must commend ALMOST everyone at ford... The drive the feel is Great!!! My wife was So happy when she saw it ( she only seen pics and never came with me to the dealer to see it ) Well the next morning with the sun shinning and neighbors looking at the windows and walking by giving their congrats .. I decide to open up the doors and inspect my brand new 2016 sport.. Seems like coming off the factory line some one wasn't inspecting to close... The door sills were not completely on.. Seems like the glue didn't dry.. The headliner is not completely up on one side ... A rear pillar looks like it needs some clips it's not flush on.. And the bottom door trim isn't cut right .. Looks bad... Is this the factory's fault or the dealer when they prep for delivery... Here some pics ... I would hope the right person sees This.. Now I have to travel back to NJ from Long Island to have this Looked at... More tolls and gas...which I know I'm not Going to get reimburse ...I work very hard for my money... 50k for the sport... Right now it's the top of the line before the platinum comes out..I don't know who's at fault but it shouldn't be me... Thanks for reading Thanks.. Edited June 20, 2015 by HRT Quote Link to comment Share on other sites More sharing options...
J-150 Posted June 20, 2015 Share Posted June 20, 2015 This should have been addresses in the pre-delivery inspection. Shame on the dealer for taking your money but not checking the vehicle first. 1 Quote Link to comment Share on other sites More sharing options...
Sevensecondsuv Posted June 20, 2015 Share Posted June 20, 2015 Always inspect before driving it off the lot. Quote Link to comment Share on other sites More sharing options...
HRT Posted June 20, 2015 Author Share Posted June 20, 2015 Always inspect before driving it off the lot. Of course I looked through it... But it was evening time and u can't see everything until u have broad daylight ... Quote Link to comment Share on other sites More sharing options...
Dave-S Posted June 21, 2015 Share Posted June 21, 2015 You might try a local Ford Dealer in your area for the fixes rather than going back to place you bought the car. 1 Quote Link to comment Share on other sites More sharing options...
Ovaltine Posted July 5, 2015 Share Posted July 5, 2015 (edited) The headliner/B-pillar issues I could probably live with - although I totally "feel your pain" regarding them. But - for "fifty large", that door sill is an abomination. I hope they can snap it back together properly, and get it to lay flush without too much remaining twist/torque remaining, so that it just doesn't keep happening. I suspect that issues like these are still indicative of the old "don't buy the first year of a new model or a major redesign" phenomenon. Here's hoping these problems get resolved to your satisfaction! -Ovaltine Edited July 5, 2015 by Ovaltine Quote Link to comment Share on other sites More sharing options...
beechkid Posted July 8, 2015 Share Posted July 8, 2015 The QA is poor...both from the factory & the dealer!!!!!!!!!!! Quote Link to comment Share on other sites More sharing options...
speedingtones Posted July 9, 2015 Share Posted July 9, 2015 The dealer should shoulder your Travel expenses. It's their fault that they released an inferior quality car. Quote Link to comment Share on other sites More sharing options...
mettech Posted October 12, 2015 Share Posted October 12, 2015 How many hands and eyes missed these issues at the factory? The person that installed the parts is to blame. Quote Link to comment Share on other sites More sharing options...
ixmnrs Posted October 13, 2015 Share Posted October 13, 2015 Unexcusable, yes it is a factory QA issue, but definitely should have been detected on the dealer level. I would call Ford Customer Affairs number first. In Canada, this information is pretty easy to find, not so much on the US website...you can check the back of the owner's manual also. Next as someone else mentioned, consider going to a different dealer albeit it was partly the selling dealer's fault also. Quote Link to comment Share on other sites More sharing options...
probowler Posted October 14, 2015 Share Posted October 14, 2015 "Truck".... Quote Link to comment Share on other sites More sharing options...
expresspotato Posted December 28, 2015 Share Posted December 28, 2015 Gah Ford does it again... Poor factory inspection on vehicles prior to delivery. Maybe you should stop wasting time with a 'diversity workforce' and actually hire people that can do the job right. Quote Link to comment Share on other sites More sharing options...
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