pakmak Posted November 4, 2015 Share Posted November 4, 2015 Thanks Pioneer! In this type of situation what can the dealer do? An help would be appreciated? Quote Link to comment Share on other sites More sharing options...
Pioneer Posted November 4, 2015 Share Posted November 4, 2015 They can contact the zone manager to get to the bottom of why the vehicle hasn't shipped. Quote Link to comment Share on other sites More sharing options...
pakmak Posted November 4, 2015 Share Posted November 4, 2015 Thanks! I contacted Ford Customer Care, they were surprised as well with the vehicle status, so they escalated the investigation to a regional manager. Should have a reply back in 1 or 2 days. So we will see what they come up with. Also found out that vehicles (with same equipment) that were built before and after have shipped. Quote Link to comment Share on other sites More sharing options...
pakmak Posted November 7, 2015 Share Posted November 7, 2015 Hey Pioneer! Would you mind tracking this one for me again. I'm hoping that the Ford Regional Manager was able to get it moving. 2FMTK4K90FBC06805 Quote Link to comment Share on other sites More sharing options...
Pioneer Posted November 7, 2015 Share Posted November 7, 2015 Still sitting at the plant with no ETA. Quote Link to comment Share on other sites More sharing options...
cab2g Posted November 10, 2015 Share Posted November 10, 2015 I just placed an order and it hasn't been scheduled yet. I'm really hoping to get it by February for my wife's birthday. Quote Link to comment Share on other sites More sharing options...
dmeyer76 Posted November 14, 2015 Share Posted November 14, 2015 Hey Pioneer, Can you please check status of 2FMTK3J95FBC21361? Thanks in advance! Quote Link to comment Share on other sites More sharing options...
Pioneer Posted November 14, 2015 Share Posted November 14, 2015 It was built on November 4th and hasn't shipped. ETA range was up today. I'd contact your dealer and see if they can get ahold of the zone manager to see what the problem is. Quote Link to comment Share on other sites More sharing options...
dmeyer76 Posted November 14, 2015 Share Posted November 14, 2015 Thanks! Quote Link to comment Share on other sites More sharing options...
IggyAZ Posted December 3, 2015 Share Posted December 3, 2015 I'm planning on buying a new 2016 Edge and wondered if I should worry about long wait time if I order in December? It seems a new year model usually takes 6 to 8 weeks or longer. Could someone enlighten my thoughts about the time frame I should prepare for. Thank you IggyAZ in the cool part of Arizona 1 Quote Link to comment Share on other sites More sharing options...
akirby Posted December 3, 2015 Share Posted December 3, 2015 If you order now, I would expect delivery sometime in February. Could be March if there are a lot of inspections and/or quality holds. 1 Quote Link to comment Share on other sites More sharing options...
IggyAZ Posted December 3, 2015 Share Posted December 3, 2015 Thank you akirby for your in formation about build time.Now I have to wonder if I should wait until they build a few thousand before I buy.That way I don't get an early one that may have issues. Thanks Quote Link to comment Share on other sites More sharing options...
akirby Posted December 3, 2015 Share Posted December 3, 2015 Thank you akirby for your in formation about build time. Now I have to wonder if I should wait until they build a few thousand before I buy. That way I don't get an early one that may have issues. Thanks I don't think the fact that it's a new model is an issue because 98% of it is the same as the 2015. My issue is that they're still having problems with the 2015 builds so I'm going to wait another couple of months to give them time to work all that out. Quote Link to comment Share on other sites More sharing options...
Chipster Posted December 3, 2015 Share Posted December 3, 2015 I don't think the fact that it's a new model is an issue because 98% of it is the same as the 2015. My issue is that they're still having problems with the 2015 builds so I'm going to wait another couple of months to give them time to work all that out. That's my thinking as well. Quote Link to comment Share on other sites More sharing options...
jeffc919 Posted December 7, 2015 Share Posted December 7, 2015 I am not sure that my experience is typical but for those who have ordered an Edge, or are considering it, this is the time line for my order of a 2015 Edge SEL, 3.5, AWD, Ruby Red, roof rails, and Trailer Package. Date Event and Source 8/28/2015 Car ordered 9/18 VIN received, from dealer 10/23 ETA 11/26, from Ford Customer Support 10/24 ETA 11/23, from dealer 10/28 Window sticker, from ResearchManiacs 11/6 Car built, from ETIS 11/14 ETA 11/30, from dealer 11/17 Car shipped, from Pioneer (thanks again) 11/17 ETA 12/5-12/11, from Pioneer 11/28 ETA 12/6 from dealer 12/4 Car delivered Order to delivery: 98 days. The ETA seems to be a floating target, impacted no doubt by the 11 days between build and ship dates. Ford may not have been in a rush to deliver but the car is very nice. Quote Link to comment Share on other sites More sharing options...
cab2g Posted December 7, 2015 Share Posted December 7, 2015 I am not sure that my experience is typical but for those who have ordered an Edge, or are considering it, this is the time line for my order of a 2015 Edge SEL, 3.5, AWD, Ruby Red, roof rails, and Trailer Package. Date Event and Source 8/28/2015 Car ordered 9/18 VIN received, from dealer 10/23 ETA 11/26, from Ford Customer Support 10/24 ETA 11/23, from dealer 10/28 Window sticker, from ResearchManiacs 11/6 Car built, from ETIS 11/14 ETA 11/30, from dealer 11/17 Car shipped, from Pioneer (thanks again) 11/17 ETA 12/5-12/11, from Pioneer 11/28 ETA 12/6 from dealer 12/4 Car delivered Order to delivery: 98 days. The ETA seems to be a floating target, impacted no doubt by the 11 days between build and ship dates. Ford may not have been in a rush to deliver but the car is very nice. Do you think it stayed at the factory due to a factory hold? I thought they normally shipped out the day after they were build if there were no holds. Quote Link to comment Share on other sites More sharing options...
fordfan91 Posted December 7, 2015 Share Posted December 7, 2015 I ordered mine on 10/12 and will be taking delivery today. Quote Link to comment Share on other sites More sharing options...
ice-capades Posted December 7, 2015 Share Posted December 7, 2015 Our dealership is seeing delays in Edge shipments with produced vehicles siting at the plant for 3-4 weeks, released for shipment and still not leaving the plant. Quote Link to comment Share on other sites More sharing options...
dmeyer76 Posted December 7, 2015 Share Posted December 7, 2015 Hi Pioneer. Can you please provide an update on 2FMTK3J95FBC21361? Thanks! Quote Link to comment Share on other sites More sharing options...
Pioneer Posted December 9, 2015 Share Posted December 9, 2015 Hi Pioneer. Can you please provide an update on 2FMTK3J95FBC21361? Thanks! As of 4:30am this morning, it's on a train in Ohio. ETA between December 17th and 21st. Quote Link to comment Share on other sites More sharing options...
ruyehara47 Posted December 10, 2015 Share Posted December 10, 2015 (edited) Hi Pioneer. Would you be able to check if 2FMPK4AP4GBB08685 has any schedule info available? Thanks for your time. Edited December 10, 2015 by ruyehara47 Quote Link to comment Share on other sites More sharing options...
Pioneer Posted December 10, 2015 Share Posted December 10, 2015 Hi Pioneer. Would you be able to check if 2FMPK4AP4GBB08685 has any schedule info available? Thanks for your time. Scheduled to the week of January 25th. 1 Quote Link to comment Share on other sites More sharing options...
ruyehara47 Posted December 10, 2015 Share Posted December 10, 2015 Scheduled to the week of January 25th. Thanks Pioneer. I appreciate it. Quote Link to comment Share on other sites More sharing options...
edgy Posted December 10, 2015 Share Posted December 10, 2015 ruyehara47, when did you place your order? Quote Link to comment Share on other sites More sharing options...
ruyehara47 Posted December 12, 2015 Share Posted December 12, 2015 ruyehara47, when did you place your order? November 10 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.