JQD Posted January 5, 2019 Share Posted January 5, 2019 Can anyone tell me if it's normal to hear thumping from the rear end when travelling over larger bumps on the road? I checked the spare tire and it seems to be secure in its lower compartment. I'll bring it up with my dealership, but I thought maybe someone would have some insight. This is my first crossover vehicle, so maybe it's considered normal? Quote Link to comment Share on other sites More sharing options...
Assimilator Posted January 5, 2019 Share Posted January 5, 2019 No, that's not normal, should be quiet as a vault. The only thing I find is that the rear suspension likes to bottom-out loudly on big bumps (like speed bumps) but they were suppose to have improved the bushings with the 2019 update. Quote Link to comment Share on other sites More sharing options...
JQD Posted January 6, 2019 Author Share Posted January 6, 2019 Right, I thought not. I'll post a follow up here when I have a chance to get it looked at by service. The odometer is only 297 km, and it's not "quiet as a vault." Thanks. Quote Link to comment Share on other sites More sharing options...
JQD Posted January 14, 2019 Author Share Posted January 14, 2019 (edited) Ford installed part #164-R4903 (foam tape) at the contact points under the storage containers surrounding the spare tire. It has made a noticeable improvement, but the thumping persists on larger bumps on my commute. I'll seek out other inadequately secured factory items on my own now that I'm aware of sources to consider. Also, the technician noticed a "sloshing" sound coming from my 3/4 full fuel tank and initially wondered if that's the sound that was bothering me. I had yet to notice it but explained that now that he's pointed it out, I can't "unhear" it. He said it's a known issue, and ordered a part which I'll have installed on my next service visit. Aside from those issues, I'm pleased with this vehicle purchase. It's full of welcomed safety features, quiet*, roomy, and comfortable for thirty-minute commutes involving both city and highway driving. In terms of available features, I consider the 2019 Edge a significant upgrade over the 2014 Fusion Titanium AWD that I traded in, and the flexible cargo capacity is excellent for my needs. The 2.0L EcoBoost engine is also more than adequate for me, although the steering torque on acceleration ramps is something I'll have to get used to that didn't occur with my Fusion. Solution: I think that the vehicle should "intelligently" engage AWD when rapidly accelerating from a slow speed because "flooring it" to engage AWD isn't always necessary for a safe merge onto the highway. Edited January 14, 2019 by JQD Quote Link to comment Share on other sites More sharing options...
JQD Posted March 7, 2019 Author Share Posted March 7, 2019 (edited) Mystery solved! My Edge had loose or missing sway bar bolts from the day I picked it up, and that is what was causing the significant thumping noises beyond what the foam tape covered up. Eventually, it started thumping hard when making sharp turns...which is probably when the bolts fell right off. My vehicle was manufactured on November 18, 2018, and I took ownership of it with 146 km on January 2, 2019. Warranty Correction: "Diagnosed and found sway bar bolts missing on left rear. Replaced sway bar bushing, hold down and golts [sic]. Retested OK." A new mystery popped up in the meantime, but I'll add that information a separate post for the benefit of other 2019 owners. It's about the "Adaptive LED Headlamp" system: Ford engineering is aware that the "adaptive" features are not operating as intended, but acknowledge that they do function normally as regular LED headlights. Edited March 7, 2019 by JQD typos Quote Link to comment Share on other sites More sharing options...
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