silvrsvt Posted June 24, 2020 Share Posted June 24, 2020 https://www.cnet.com/roadshow/news/tesla-jd-power-initial-quality-study-ev-rank/ Quote Link to comment Share on other sites More sharing options...
rperez817 Posted June 24, 2020 Share Posted June 24, 2020 Caveat about Tesla's inclusion in J.D. Power 2020 IQS, mentioned by CNET. "Let's get right to that big piece of news: Tesla ranks dead last, with an asterisk. J.D. Power's methodology is to collect surveys from owners in all 50 states after 90 days of ownership, but Tesla won't let the firm collect information in 15 states. So, J.D. Power instead collected a large enough sample from the 35 other states to include the electric carmaker. Technically, Tesla doesn't qualify to rank, but in the grand scheme of things, it would place last." Rankings. Quote Link to comment Share on other sites More sharing options...
silvrsvt Posted June 24, 2020 Author Share Posted June 24, 2020 Quote J.D. Power's methodology is to collect surveys from owners in all 50 states after 90 days of ownership, but Tesla won't let the firm collect information in 15 states. That in itself is bullshit... 4 Quote Link to comment Share on other sites More sharing options...
mackinaw Posted June 25, 2020 Share Posted June 25, 2020 Can't say I'm surprised. There's another thread on the disaster the Model Y is turning out to be. Elon just doesn't learn. Quote Link to comment Share on other sites More sharing options...
rmc523 Posted June 25, 2020 Share Posted June 25, 2020 1 hour ago, silvrsvt said: That in itself is bullshit... How do they contact people to begin with? They ask the manufacturer for customer info? They wouldn't look through registration records to find out who owns the brand's vehicles? Or is that not public? Quote Link to comment Share on other sites More sharing options...
jasonj80 Posted June 25, 2020 Share Posted June 25, 2020 14 hours ago, rmc523 said: How do they contact people to begin with? They ask the manufacturer for customer info? They wouldn't look through registration records to find out who owns the brand's vehicles? Or is that not public? They look at registration records, however in 15 states you need the permission of the OEM to contact owners. Tesla doesn't grant them that information. 1 Quote Link to comment Share on other sites More sharing options...
Harley Lover Posted June 25, 2020 Share Posted June 25, 2020 24 minutes ago, jasonj80 said: Tesla doesn't grant them that information. A skeptic might comment that Tesla has a vested interest in keeping J.D. Power away from as many owners as possible given its dismal quality ranking. And yes, the Model Y is revealing itself to be quite the cluster in terms of quality. 1 Quote Link to comment Share on other sites More sharing options...
mackinaw Posted June 25, 2020 Share Posted June 25, 2020 18 minutes ago, Harley Lover said: A skeptic might comment that Tesla has a vested interest in keeping J.D. Power away from as many owners as possible given its dismal quality ranking. And yes, the Model Y is revealing itself to be quite the cluster in terms of quality. If including those 15 states would have improved Tesla's dismal ranking, they would have cooperated with J.D. Power. I have no doubt their score is worse than shown. 1 Quote Link to comment Share on other sites More sharing options...
rmc523 Posted June 25, 2020 Share Posted June 25, 2020 54 minutes ago, jasonj80 said: They look at registration records, however in 15 states you need the permission of the OEM to contact owners. Tesla doesn't grant them that information. I don't understand why you'd need permission of the OEM to contact owners. Seems stupid to me. Quote Link to comment Share on other sites More sharing options...
probowler Posted June 26, 2020 Share Posted June 26, 2020 11 hours ago, rmc523 said: I don't understand why you'd need permission of the OEM to contact owners. Seems stupid to me. Thus is the nature 9f government So long as people are willing to keep giving them more and more power the more of these silly laws we must endure ?♂️ Quote Link to comment Share on other sites More sharing options...
AGR Posted June 27, 2020 Share Posted June 27, 2020 In the grand scheme of things, their score isn't all that much worse than some of their luxury competitors. And for some reason. I'm skeptical of a quality survey that has Dodge on top... Quote Link to comment Share on other sites More sharing options...
mackinaw Posted June 27, 2020 Share Posted June 27, 2020 38 minutes ago, AGR said: In the grand scheme of things, their score isn't all that much worse than some of their luxury competitors. And for some reason. I'm skeptical of a quality survey that has Dodge on top... Dodge has an old lineup. Challenger, Charger, Durango, Caravan and Journey haven't seen major upgrades in years. Generally, older models fare very well in these surveys. All the bugs have been worked out. 2 Quote Link to comment Share on other sites More sharing options...
silvrsvt Posted July 2, 2020 Author Share Posted July 2, 2020 On 6/27/2020 at 1:00 PM, mackinaw said: Dodge has an old lineup. Challenger, Charger, Durango, Caravan and Journey haven't seen major upgrades in years. Generally, older models fare very well in these surveys. All the bugs have been worked out. Given the Model S and X have been on the market since 2012 and 2015...the bugs should be ironed out of them also. Quote Link to comment Share on other sites More sharing options...
FordBuyer Posted July 5, 2020 Share Posted July 5, 2020 I did read an article that many Modey Y buyers are refusing delivery, the quality of fit and finish is that bad. And supposedly, Mr. Musk will penalize that customer with a one year moratorium on ordering a new Tesla. Quote Link to comment Share on other sites More sharing options...
blwnsmoke Posted July 6, 2020 Share Posted July 6, 2020 11 hours ago, FordBuyer said: I did read an article that many Modey Y buyers are refusing delivery, the quality of fit and finish is that bad. And supposedly, Mr. Musk will penalize that customer with a one year moratorium on ordering a new Tesla. I googled Model Y refused and found many threads on this with pictures. Several on reddit. Quote Link to comment Share on other sites More sharing options...
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