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2020 Ford Explorer ST Technology Question


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I'm new here so be gentle. 

 

I can't get the trip meter or the mileage gauge to work on my 2020 ST. I ended up here because my google queries kept bringing me to this forum. I've contacted the dealer and read the owners manual front to back. The manual has nothing for me and the dealer keeps telling me I have to bring it in to see the "product specialist" who travels there once a month which is a pain in my rear.

 

Any ideas? I'm guessing the fix is easy and quick and I'm just overlooking something stupid.

 

Thanks for any help.

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35 minutes ago, Love Tractor said:

I'm new here so be gentle. 

 

I can't get the trip meter or the mileage gauge to work on my 2020 ST. I ended up here because my google queries kept bringing me to this forum. I've contacted the dealer and read the owners manual front to back. The manual has nothing for me and the dealer keeps telling me I have to bring it in to see the "product specialist" who travels there once a month which is a pain in my rear.

 

Any ideas? I'm guessing the fix is easy and quick and I'm just overlooking something stupid.

 

Thanks for any help.

 

Need more details.  "Mileage guage", you mean the odometer? It doesn't display at all? You don't know how many miles your ST has because it doesn't display?  It displays but doesn't change? Trip meters, they don't zero out when you select them and hold the "OK" button?

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4 hours ago, Love Tractor said:

I'm new here so be gentle. 

 

I can't get the trip meter or the mileage gauge to work on my 2020 ST. I ended up here because my google queries kept bringing me to this forum. I've contacted the dealer and read the owners manual front to back. The manual has nothing for me and the dealer keeps telling me I have to bring it in to see the "product specialist" who travels there once a month which is a pain in my rear.

 

Any ideas? I'm guessing the fix is easy and quick and I'm just overlooking something stupid.

 

Thanks for any help.

 

Hi Love Tractor. What akirby stated. If they are always reading zero and do not change, there is a glitch somewhere. You need to make a service appointment.

 

Any workarounds and/or "resets" would most likely only be putting a bandaid on a deeper issue. So better to have it properly diagnosed and corrected now.

 

I am a bit confused as to why you need to wait for a "product specialist" to have this looked at. However, if that is the case, then have your Dealer make an appointment now, for when they will be there.

 

Let us know how you make out and good luck.

Edited by bbf2530
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