Wofulcyrcle Posted March 27, 2022 Share Posted March 27, 2022 Hi all, I'm hoping someone may have some insight on the delivery process. I have an F350 on order that has been built and is in transit to the dealer. The truck was built 2/1 in Kentucky and has been in transit since 2/12. It was shipped by rail 2/23 and arrived in Kansas City 3/8. It has been in a convoy carrier delay since then and now the most recent update is there is a plant hold. Does anyone know what that might mean? Why would it be in a plant hold at a different location then the plant it was built at? I'm so confused and my dealer will not answer any questions or offer any other information. They only respond by saying we will call you when it arrives. It wouldn't be such a big deal if I had ordered the truck locally but I hunted prices and ordered the truck from a dealer which requires me to take time off work and fly out to get it. Any ideas or thoughts are appreciated. Thanks Quote Link to comment Share on other sites More sharing options...
F3pifty Posted March 27, 2022 Share Posted March 27, 2022 I'm assuming here, that the truck has somehow been damaged and needs to be fixed. 1 Quote Link to comment Share on other sites More sharing options...
Adirondex Posted March 27, 2022 Share Posted March 27, 2022 28 minutes ago, F3pifty said: I'm assuming here, that the truck has somehow been damaged and needs to be fixed. I was thinking the same thing but didn't want to post it. Or it could be a part was recalled while in-transit, again only speculation. Good luck 2 Quote Link to comment Share on other sites More sharing options...
Wofulcyrcle Posted March 27, 2022 Author Share Posted March 27, 2022 26 minutes ago, Adirondex said: I was thinking the same thing but didn't want to post it. Or it could be a part was recalled while in-transit, again only speculation. Good luck You guys are probably right. I had actually thought that same thing earlier but wanted to believe it was something else. Thanks for the help Quote Link to comment Share on other sites More sharing options...
Forderorder Posted March 28, 2022 Share Posted March 28, 2022 I could have sworn I saw a post recently about some new Vehicle Visibility Report status being added to provide more clarity about recent challenges such as delays with the carriers and lack of chips... but now I cannot find the post. Maybe it was a dream. Anyway, here's this document that explains some of the older statuses. Vehicle Visibility Status Glossary.pdf Quote Link to comment Share on other sites More sharing options...
ice-capades Posted March 28, 2022 Share Posted March 28, 2022 (edited) Vehicle Visibility - Delivery Milestones (03/07/2022) Ford_Vehicle Visibility Delivery Status for Delays_2022-03-07_Delivery Milestones.pdf Edited March 28, 2022 by ice-capades Additional Content 1 Quote Link to comment Share on other sites More sharing options...
Forderorder Posted March 28, 2022 Share Posted March 28, 2022 15 minutes ago, ice-capades said: Vehicle Visibility - Delivery Milestones (03/07/2022) Ford_Vehicle Visibility Delivery Status for Delays_2022-03-07_Delivery Milestones.pdf Thank you! I thought I was going nutty...er 1 Quote Link to comment Share on other sites More sharing options...
Mrs.Fine Posted March 28, 2022 Share Posted March 28, 2022 Our truck was built on, 1/26/2022 Shipped on 2/4/2022 Scheduled for delivery, between 2/12 - 2/18. Delivered off of the train and sat, for 16 days. Picked it up on, 2/28/2022. They couldn't find a Truck Driver, to haul it to the dealership. Hopefully, that is all it is. I just posted some pictures, on all of our information and the process. It will be worth the wait? Quote Link to comment Share on other sites More sharing options...
BigDutyDiesel Posted March 28, 2022 Share Posted March 28, 2022 4 hours ago, ice-capades said: Vehicle Visibility - Delivery Milestones (03/07/2022) Ford_Vehicle Visibility Delivery Status for Delays_2022-03-07_Delivery Milestones.pdf Thanks again ICE. This is so timely. My truck is sitting on Delay Volume hold at KTP, while other trucks built after me, going to the same dealer, are shipping out business as usual the next day after being built. Can’t make logical sense of it; just bad luck i’m guessing. 1 Quote Link to comment Share on other sites More sharing options...
mattdm Posted March 29, 2022 Share Posted March 29, 2022 It may be as simple as someone hitting the wrong key when entering the update. My truck spent almost 4 weeks waiting for final delivery. 1 Quote Link to comment Share on other sites More sharing options...
Adirondex Posted March 29, 2022 Share Posted March 29, 2022 8 hours ago, mattdm said: It may be as simple as someone hitting the wrong key when entering the update. My truck spent almost 4 weeks waiting for final delivery. Now that makes more sense. Quote Link to comment Share on other sites More sharing options...
jdanthony Posted March 31, 2022 Share Posted March 31, 2022 On 3/28/2022 at 2:47 PM, BigDutyDiesel said: Thanks again ICE. This is so timely. My truck is sitting on Delay Volume hold at KTP, while other trucks built after me, going to the same dealer, are shipping out business as usual the next day after being built. Can’t make logical sense of it; just bad luck i’m guessing. How do you find out if your truck is on a hold? Mines been built since 3/21 and haven’t heard anything else Quote Link to comment Share on other sites More sharing options...
ice-capades Posted March 31, 2022 Share Posted March 31, 2022 10 hours ago, jdanthony said: How do you find out if your truck is on a hold? Mines been built since 3/21 and haven’t heard anything else Contact your Dealer and make them do their job! Dealers have 24/7 access to the Vehicle Visibility system which shows the latest status information including new "Hold" information that was added a few weeks ago. Quote Link to comment Share on other sites More sharing options...
jdanthony Posted March 31, 2022 Share Posted March 31, 2022 Thanks! Will do Quote Link to comment Share on other sites More sharing options...
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