yorid Posted July 2, 2022 Share Posted July 2, 2022 Has anyone had any success using CSX Railcar Tracking, I'm using the information below. It keeps telling me the railcar was delivered to Buffalo NY March 17 Your number will be 4 letters and 6 numbers. Mine went via CSX so their number is 1-800-235-2352 Press 1 Key in the 4 letters for the car initial. For instance TTGX would be 81 81 41 92 (First number is the where the letter falls into the keypad, second number is the place within) You will be prompted for the rail car number, key in the 6 digit number. Say "done" at the prompt or , , Listen for the update Quote Link to comment Share on other sites More sharing options...
traveldawg Posted July 2, 2022 Share Posted July 2, 2022 I used it for the last 2 weeks. It worked quite well. I didn't press the keypad, I issued verbal information. You sure you have the right car? Quote Link to comment Share on other sites More sharing options...
yorid Posted July 3, 2022 Author Share Posted July 3, 2022 I got the railcar numbers right from Ford chat, still no luck Quote Link to comment Share on other sites More sharing options...
manko Posted July 4, 2022 Share Posted July 4, 2022 Post your Railcar number and I’ll create the speed dial sequence for you. Quote Link to comment Share on other sites More sharing options...
Rangers09 Posted July 4, 2022 Share Posted July 4, 2022 It works well for some, but not everyone. Mine showed the railcar was in Chicago for well over a week. Checked it one day and it was still reported as being in Chicago, but within an hour, my Sales Manager called to say the truck had just been delivered. One hour from Chicago to Metro Vancouver, now that's high-speed rail!!!! Quote Link to comment Share on other sites More sharing options...
yorid Posted July 4, 2022 Author Share Posted July 4, 2022 4 hours ago, manko said: Post your Railcar number and I’ll create the speed dial sequence for you. Railcar # TTGX964352 Quote Link to comment Share on other sites More sharing options...
manko Posted July 4, 2022 Share Posted July 4, 2022 2 hours ago, yorid said: Railcar # TTGX964352 Save this phone number in your phone contacts. It should auto dial everything you need to track your truck. (800) 235-2352,,,1,81814192#,,964352#,,## P.S. I’m thinking that’s not the right railcar number since it comes up as delivered in March. Quote Link to comment Share on other sites More sharing options...
yorid Posted July 4, 2022 Author Share Posted July 4, 2022 1 hour ago, manko said: P.S. I’m thinking that’s not the right railcar number since it comes up as delivered in March. That what I got too delivered to Buffalo NY in March. I agree, but at least 4 different chat agents gave me the same number. I'm going in to the dealer tomorrow. Thanks Quote Link to comment Share on other sites More sharing options...
manko Posted July 4, 2022 Share Posted July 4, 2022 20 minutes ago, yorid said: That what I got too delivered to Buffalo NY in March. I agree, but at least 4 different chat agents gave me the same number. I'm going in to the dealer tomorrow. Thanks What date are they telling you it shipped? I wonder if it just hasn’t started moving yet and the tracking is just for that rail cars last trip. Quote Link to comment Share on other sites More sharing options...
yorid Posted July 4, 2022 Author Share Posted July 4, 2022 26 minutes ago, manko said: What date are they telling you it shipped? 6/30/22, so it could still be sitting at the yard. 2 month ago my friend's railcar number showed his vehicle being out west, he got it a week later we live in S. Fl Quote Link to comment Share on other sites More sharing options...
Johnny Yarbrough Posted July 6, 2022 Share Posted July 6, 2022 Tried my tracking that I got from customer service.after I received a email showing it shipped on 6/28. He showed it delivered to the St. Louis rail yard on July 2nd. When I tracked it yesterday it showed to be in the Mesquite Tx rail yard. Checked again today and that rail car showed to be in Grand Prairie yard I assume at the GM plant loading. Quote Link to comment Share on other sites More sharing options...
yorid Posted July 6, 2022 Author Share Posted July 6, 2022 On 7/4/2022 at 4:29 PM, manko said: P.S. I’m thinking that’s not the right railcar number since it comes up as delivered in March. I seen mine was Norfolk Southern, found these instruction and it work NS Norfolk Southern 1. Call 800-635-5768 2. Press 2. 3. Press 2. 4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849 5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked. " Quote Link to comment Share on other sites More sharing options...
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