KCinPD Posted March 17 Share Posted March 17 8 hours ago, RedHoncho01 said: I have a 2021 Corsair GT. I have received at least 4 recall notices for the engine fire issue. This is in addition to numerous other recalls. I love driving the vehicle but I am like you and fear being stranded on the side of a highway watching my vehicle burn. My vehicle is currently approved for a buy back from Lincoln due to the numerous quality issues I have endured. I'm just waiting on my 2024 Nautilus to be built and delivered. How did you get Ford to buy it back? What other quality issues did you have? Quote Link to comment Share on other sites More sharing options...
ice-capades Posted March 17 Share Posted March 17 (edited) 10 hours ago, KCinPD said: How did you get Ford to buy it back? What other quality issues did you have? Ford has its own requirements regarding "Buy Back" qualifications, but these requirements can be superseded by applicable consumer protection state laws that address the issue. As such, the qualifications can vary. Years ago (25+) it could be very difficult to get Ford to agree to do a buy back, which favored Ford then, but it's changed a lot over the years and is now much more favorable to the consumer. Edited March 17 by ice-capades Additional Content Quote Link to comment Share on other sites More sharing options...
ice-capades Posted March 17 Share Posted March 17 Not a Ford buy back instance, but a dealership buy back that I was directly involved in back in 1986 at the end of the Model Year. The customer had his 1986 Ford Escort GT in for service and the vehicle was up on the old-style hydraulic lift that was sunk in the floor. The lift collapsed and the vehicle was totaled so it became a dealership issue and expense to replace the vehicle. The customer was always difficult (S.O.B.) and insisted that we replaced the vehicle with an 'exact" replacement. It was at the end of the 1986 Model Year and too late to order a replacement vehicle from the factory. It was impossible to locate an "exact" replacement at another dealership that we could trade for, as every vehicle in stock at any other dealership within hundreds of miles had the optional AM/FM Stereo Cassette. The customer demanded an "exact" replacement vehicle and would not accept any changes including the paint color. I located a vehicle that was the closest match but equipped with the optional AM/FM Stereo Cassette option, and then met with the dealership's office manager to discuss the situation. I explained the customer's demands for an "exact" vehicle replacement and told him that I then wanted to dealer trade for the replacement vehicle with an AM/FM Stereo Cassette, and then install the customer's AM/FM Stereo radio from his original vehicle so that he'd have an "exact" replacement as he demanded. The office manager agreed with me and approved the extra dealership expense to swap out the Cassette unit with the customer's AM/FM Stereo radio. We did the dealer trade, swapped out the Cassette unit, installed the customer's AM/FM Stereo unit and delivered the vehicle to the customer. The customer read the Window Sticker and saw that the replacement vehicle was built with the optional AM/FM Stereo Cassette but was now equipped only with the AM/FM Stereo. When he asked about it, I explained to him that we were delivering the "exact" replacement per his demands and had he been even a little flexible that we would have given him the AM/FM Stereo Cassette at the dealership's expense. 2 Quote Link to comment Share on other sites More sharing options...
RedHoncho01 Posted March 17 Share Posted March 17 12 hours ago, KCinPD said: How did you get Ford to buy it back? What other quality issues did you have? There has been a huge list of quality issues, with some being repetitive, that started within 3 months of ownership. Those issues, coupled with 10 recalls, pushed me over the edge. I contacted the Lincoln Concierge who had suggested a buy back previously and told her I wanted to proceed. I was immediately connected to a Lincoln buy back specialist and told the approval for the buy back could take up to 10 days. I had an approval within 12 hours. Then I was connected to a buy back program agent who I have been dealing with ever since. There is a LOT of documentation required for a buy back like this. I spent hours scanning documents and sending them via email. The offer is currently on hold until I receive my 2024 Nautilus I have on order. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.