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Will Ford do anything about maverick axle issues?


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3 hours ago, Murilo said:

I have the same problem here in Brazil. Mine is a 2022 made in Mexico. I started noticing the noise after 30,000 km

Yeah, Ford really needs to address this. It's clear at this point that it's some sort of design issue with the CVs. It's one of the only glaring quality issues with the maverick, most of the other issues were software related, and have since been addressed, or are things like the original 12V battery being kinda shit, but apparently dealerships swap them with better batteries for these upcoming recalls.

 

Beyond that, the CV thing is really the only thing that keeps popping up on mavericks, and while it isn't a super expensive repair, it seems like it's in the $700-$900 range between replacing both CVs and labor costs at dealerships. Ford should issue a recall now, addressing this still somewhat early on in the maverick's life cycle. If they wait another 5 years to do something and have to replace a million maverick axles instead of 300k mavericks, they'll be slapping themselves. 

 

I'd be curious to hear from anyone within Ford who knows about quality meetings if this is even in their radar. If it was some isolated thing happening to a handful of owners, it would be no big deal. But it's happened to at least a few hundred people on the forums alone. 

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46 minutes ago, akirby said:

Aren’t these failing within the factory warranty period?  If so there is no need for a recall.

But what about as these things exit the warranty period? Ford should do right by their customers here. 

Edited by DeluxeStang
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Are the cv joints/halfshafts different than those on the Bronco Sport or Escape?

 

If Ford does anything, it would be a TSB. Recalls are most often initiated by the mfr to inform the NHTSA of  problems that potentially could cause death or injury. A TSB is issued for other remedies that don't rise to the level of a recall, and often are addressed only on a customer complaint. 

 

I had a safety recall for a potentially misinstalled seat belt. Mine turned out to be OK on my Ranger, but the danger was the seatbelt may not hold in the event of an accident. There are hundreds or more 2019-2023 Rangers out there with CDF clutch drum failures/problems being addressed with TSB 24-2101, to address rough or missed shifts, but in most cases the truck is still drivable.

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1 minute ago, DeluxeStang said:

But what about as these things exit the warranty period? Ford should do right by their customers here. 

Some good will fixes where Ford picks up the tab for a beyond warranty fix, but if you are too far past time or milage, they won't. A lot of 1.5L  Fours were replaced by the out-of-warranty customers that had coolant intrusion failures in 2013-19 Escapes.

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39 minutes ago, Chrisgb said:

Are the cv joints/halfshafts different than those on the Bronco Sport or Escape?

 

If Ford does anything, it would be a TSB. Recalls are most often initiated by the mfr to inform the NHTSA of  problems that potentially could cause death or injury. A TSB is issued for other remedies that don't rise to the level of a recall, and often are addressed only on a customer complaint. 

 

I had a safety recall for a potentially misinstalled seat belt. Mine turned out to be OK on my Ranger, but the danger was the seatbelt may not hold in the event of an accident. There are hundreds or more 2019-2023 Rangers out there with CDF clutch drum failures/problems being addressed with TSB 24-2101, to address rough or missed shifts, but in most cases the truck is still drivable.

I don't think so. Still learning about the greasy bits of cars, but based on what others more informed than myself have said, these CV boots connect to the transmission, and vary depending on which transmission is used. The e-cvt in the maverick hybrid's case. So the escape hybrid may have had this issue, but I haven't heard about it. 

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36 minutes ago, Chrisgb said:

Some good will fixes where Ford picks up the tab for a beyond warranty fix, but if you are too far past time or milage, they won't. A lot of 1.5L  Fours were replaced by the out-of-warranty customers that had coolant intrusion failures in 2013-19 Escapes.

More companies should do this. I don't expect products to be perfect, nothing in life is. I just expect you to rectify your product's mistakes. They advertised how reliable the maverick is, that was one of the main selling points, so stand behind that. 

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6 hours ago, akirby said:

I’m all for extended warranties for things like this that may fail after the warranty period.  But I thought these things fail pretty early like the 2.7 valves, so it either fails in the first 50k or it never fails.

One could hope. It's kinda just my luck lol. We ditched a Kia because it was having lots of issues, and the one part that's causing grief on the mavericks is supposedly manufactured by Hyundai of all brands. It's like come on.

 

I would be curious to see what the failure rate is over the life of the vehicle. Be it 5% or 50% who knows but Ford. Maybe it's a fraction of a percent and that's why Ford hasn't done anything yet. But the stories of people replacing the CVs, and then having to replace them against 15-20k miles later are quite concerning. 

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  • 4 weeks later...

Took my 2023 maverick with 17K miles to the dealer as it was shaking when accelerating and they told me yesterday I need a new Axel but they are on backorder. Will this impact my resell value? We didn't do anything abnormal. Should I be concerned?

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  • 5 weeks later...

I just got off the phone with Ford customer service. Asking about the parts availability for the CV axles for the Maverick. They show out of stock with no replenishment date listed. She said that Ford recognized a design issue with a cv axle assembly and had to re-engineer it. They they have currently at their distributors and they're being sent out to fill some of the open back orders. I was told part might be available in the first couple weeks of December.

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2 hours ago, rlsummers said:

I just got off the phone with Ford customer service. Asking about the parts availability for the CV axles for the Maverick. They show out of stock with no replenishment date listed. She said that Ford recognized a design issue with a cv axle assembly and had to re-engineer it. They they have currently at their distributors and they're being sent out to fill some of the open back orders. I was told part might be available in the first couple weeks of December.

So they're fixing this? Oh thank God. Love my maverick, but this and the 12V issues have stressed me out. 

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On 10/15/2024 at 1:20 PM, MsWendy said:

Took my 2023 maverick with 17K miles to the dealer as it was shaking when accelerating and they told me yesterday I need a new Axel but they are on backorder. Will this impact my resell value? We didn't do anything abnormal. Should I be concerned?

 

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1 hour ago, twintornados said:

My 2023 Ford Explorer Timberline with 15K on the clock just needed both rear CV axles and wheel bearings replaced, same vendor??

Apparently the CV axles in the maverick are made by Kia, and there are kias on the forums with this same issue. 

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  • 2 weeks later...
2 hours ago, sullynd said:


Hyundai owns 34% of KIA. 

Ford owned 100% of Mercury. 

 

Edsel Ford created Mercury as a bridge between Ford and Lincoln. There was quite a gap when Mercury was created in 1938 for the 1939 model year....by 2011, that gap had closed and Mercury was shuttered.

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7 hours ago, MGolden said:

The axles that went bad on our Maverick were labled Hyundai.......

 

 

Yeah, it seems like Kia/Hyundai are also have CV issues. The CVs in the maverick are probably the same ones in the telluride, as they seem to go out at around the same time. 

 

Thankfully, Ford's redesigned the CV axles as far as we can tell. There's a photo of the old and new design side by side. People haven't actually ripped the new design open to look at the differences. But externally, the housing on the new one is visible more chunky, and the whole thing looks to be slightly longer. 

 

Hopefully this means the days of CV axles issues in mavericks are coming to an end. 

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My 2022 Maverick started shuddering when accelerating at highway speed, so I took it to a local dealership to check it out.  That was in the end of October.  Here I sit, 5 weeks later, without my vehicle, without any information, without any indication of when the replacement axles will be available, without a loaner, without so much as return calls from the dealership or Ford's "customer service".  As far as I can tell, all Ford is doing about this is working to avoid a mandatory recall.  It's incredibly frustrating.

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