markfnc Posted February 20 Share Posted February 20 I bought my explorer with 13,000 miles. had tires rotated at 20K and 24K . (at Ford dealer along with oil change) Tires seemed to be getting louder, so at 28K I had tires rotated and balanced along with alignment at a tire place. He said the tires he moved from front to back looked like they were cupping. He said that comes from not rotating. I told him I had rotated twice (not balanced I guess). He said if the ones moved to the front started cupping, i probably need to get into Ford to have front suspension looked at. My warranty 3 yr 36k is coming to an end. Has anyone had this issue? what was problem? Quote Link to comment Share on other sites More sharing options...
twintornados Posted February 20 Share Posted February 20 1 hour ago, markfnc said: I bought my explorer with 13,000 miles. had tires rotated at 20K and 24K . (at Ford dealer along with oil change) Tires seemed to be getting louder, so at 28K I had tires rotated and balanced along with alignment at a tire place. He said the tires he moved from front to back looked like they were cupping. He said that comes from not rotating. I told him I had rotated twice (not balanced I guess). He said if the ones moved to the front started cupping, i probably need to get into Ford to have front suspension looked at. My warranty 3 yr 36k is coming to an end. Has anyone had this issue? what was problem? Cupping usually means strut/shocks need to be replaced. Quote Link to comment Share on other sites More sharing options...
David S Posted February 22 Share Posted February 22 I am having the same problem. 2023 King Ranch explorer is eating up front tires. Ford aligned vehicle at 20k miles and slightly adjusted camber. Rotated tires as well. Vehicle at 25k miles and is aggressively eating front tires. Took vehicle to an independent mechanic who confirmed that vehicle was perfectly aligned. Rotated tires and now at 30 k miles and front tires are gone. Ford claims that I must be driving on gravel roads daily. This is my wife’s car and she drives 3 miles on paved residential roads to teach 5th grade each day. Ford also claims that the car is being driven too aggressively and that is what is eating up tires. None of this is close to the truth. My dealership where I bought the vehicle acts like I am racing this car down gravel roads on a daily basis. , I feel like this is a design flaw. Quote Link to comment Share on other sites More sharing options...
twintornados Posted February 22 Share Posted February 22 (edited) 12 hours ago, David S said: I am having the same problem. 2023 King Ranch explorer is eating up front tires. Ford aligned vehicle at 20k miles and slightly adjusted camber. Rotated tires as well. Vehicle at 25k miles and is aggressively eating front tires. Took vehicle to an independent mechanic who confirmed that vehicle was perfectly aligned. Rotated tires and now at 30 k miles and front tires are gone. Ford claims that I must be driving on gravel roads daily. This is my wife’s car and she drives 3 miles on paved residential roads to teach 5th grade each day. Ford also claims that the car is being driven too aggressively and that is what is eating up tires. None of this is close to the truth. My dealership where I bought the vehicle acts like I am racing this car down gravel roads on a daily basis. , I feel like this is a design flaw. Get the struts changed. They are worn. Just a note, they are a wear item...years ago, strut/shock manufacturers recommended a 2 year / 24K mile change out... Edited February 22 by twintornados Quote Link to comment Share on other sites More sharing options...
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