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Heesman13

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Posts posted by Heesman13

    Ordered F150 XLT Ecoboost

    in F150 & Raptor Forum

    Posted

    Hi,

    How are you liking your truck? Still no word on mine - I am hoping this next week. I didn't order an XLT....I can't wait until my rig arrives.

     

    I too am going with a bed mat and I have the Bakflip bed cover sitting in my garage waiting and waiting and waiting. :)

     

    Eric

    What's the issue with delivery?

    in Ford Motor Company Discussion Forum

    Posted

    I chimed in earlier in this thread because I too am awaiting delivery on my Platinum F150 Ecoboost. I talked to my dealer and he didn't have any information other than it was on hold. Today he talked to zone rep and he discovered that there is supposedly an issue with rear door wiring harnesses and that my truck should be released on the 31st to the train yard.

     

    Whether or not the above is accurate , I can't say, what I can say is I feel better being enlightened rather than being in the dark.

     

    So the waiting begins, albeit short (hopefully).

     

    Eric

    New Ecoboost on order!!!

    in F150 & Raptor Forum

    Posted

    Did the dealer update you on delivery? Curious to know if it comes in around the time the dealer told you.

     

    It isn't here yet. I got an update from my dealer and they are saying it should ship from Dearborn on the 31st of March with an ETA at the dealer of the 3rd of April. My dealer just told me he heard from our zone rep and the holdup is supposedly a wiring harness issue in the rear passenger doors.

     

    I ordered a Platinum - is there something different in the doors I wonder?

     

    Eric

    Ordered F150 XLT Ecoboost

    in F150 & Raptor Forum

    Posted

    p38fln,

    I just realized by looking at your picture you ordered your truck from the same dealer I did - I live across the bridge in MN. My truck was built on 09 march but it is still sitting on ramp 59. FWIW my serial number is BFB10648 and yours is BFB10649 - small world!

     

    My ETA is 04 April now.

     

    Eric

    What's the issue with delivery?

    in Ford Motor Company Discussion Forum

    Posted

    Sure, you didn't directly kvetch about Ford's logistics and tracking, but you're certainly not praising them.

     

    I have nothing to praise or bash Ford for at this point . I am just curious, as was the original poster, as to why our trucks are sitting in a lot rather than being delivered.

     

     

    Secondly, you are aware, no doubt, that customer orders make up a very very small percentage of Ford's business and that their systems are absolutely NOT set up to cater to customers that have placed an order.

     

    OK

     

    Thirdly, Ford, for liability reasons will not generally release information about QC measures taken at the plant. Why? Because if Ford tells someone they're looking at ________, and subsequently that person has issues with _________, whether it's related to the QC measure or not, a certain type of person is going to be all over Ford.

     

    Whether you can handle detailed information like this is immaterial. The fact is that some people cannot responsibly handle information about factory QC measures, therefore Ford does not divulge it.

     

    All true – couldn’t have said it better myself.

     

     

     

    Finally, regarding your complaints vis a vis Ford's logistics ('sitting on a lot gathering dust for two weeks'), Ford isn't in the business of hand delivering customer orders. Know why? Because *you* haven't bought that truck. Your dealer bought that truck for you, and it will be shipped to your dealer with your dealer's general allocation, and not as part of some custom shipment.

     

    I wouldn’t go so far as to say I am complaining "vis a vis Ford's logistics." You made the presumption that I was going to comment regarding their logistics - I was replying to that. It simply was an observational comment saying that I would think that the OEM would want to get paid for their product sooner rather than later. And if Ford did already receive payment from my dealer for the truck then the dealer wants to get paid sooner rather than later.

     

    Bottom line - we want our trucks, that's it. They are manufactured and seemingly ready for delivery.

    What's the issue with delivery?

    in Ford Motor Company Discussion Forum

    Posted

     

    Maybe Ford could provide a bit more information, but that doesn't mean the truck is going to get there any quicker-------and before you or anyone else assumes that you could run logistics better than Ford's employees, think about the variables involved in shipping 2M+ units to 4,000 dealerships from a dozen different factories.

     

     

    Whether or not I could do a better job than the Ford employees - first, isn't germane to this discussion and second, wasn't mentioned in any of the above posts. I will say this regarding logistics - if it is purely logistics that is keeping our trucks on a lot then I would say they have issues. Having my two $50,000 trucks collecting dust for 2+ weeks when the vehicles is paid for (customer order) doesn't seem like a sound business practice. Ford should want to be paid ASAP for the product they manufactured.

     

    Rather, I want to believe this is a QC thing and if it is Ford could at least mention it. I called Ford yesterday for an update and they gave me the good news that one of them was going to be delivered on the 18th of March (yesterday was the 21st). :headscratch:

     

    I am not bashing Ford or even badmouthing them. I want my trucks....pure and simple.

     

    Eric

    What's the issue with delivery?

    in Ford Motor Company Discussion Forum

    Posted · Edited by Heesman13

    I can't help you other than support what you are saying. I am in the same boat...we have two F150s on order, one was built on 02 March and the other on 09 March and they aren't moving from ramp 59. The only thing that I see moving is the ETA - keeps getting pushed out a week at a time.

     

    No one seems to know or if they do they aren't saying.

     

    Eric

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