Mattfranklin350
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Posts posted by Mattfranklin350
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Just wanted to say thank you. Been a crazy week. Took delivery 6/3!
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No problem! Thanks for your help! I appreciate it
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Am I able to get an update?
1FT7W2BN8MEE11995
L829
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Thank you! Does that mean it’s off the train and now on a truck em route to the dealer? Dealers about 70 miles from twin oaks PA
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Hello. Been thru hell and back trying to order and find a truck but left a deposit on this one once I found out my original order could take months to get. If someone can tell me if the truck shipped and if it did can you tell me a rail car number. I really don’t want to keep annoying the dealer since they helped me out drastically!
vin: 1FT7W2BN8MEE11995
order: L829
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Update: eta now 10/31 due to microchip delay.
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Ordered back in March, went into production 4/20 and lost all window stickers and updates. Has anyone’s truck that’s been sitting since the shutdown been shipped. Like the trucks at the speedway? I feel like we’re all left in the dark!
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Update: no new info. Cannot access the window sticker on any site anymore. No info from the dealer or ford corporate. Getting angry that theirs brand new trucks coming off the line today and are being shipped the same day. I’m at the point now where I’ve had to cancel my vacation and been scouring the country for a truck!
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Still no new information. Trackers saying eta between 6/4 and 6/10 but shouldn’t it have shipped by now then to hit that date?
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16 minutes ago, Radio said:
Not knowing for sure, but it looks like your (and some other guys) truck is built and could be shipped soon. Did you order something like a bed liner that gets installed by a contractor and not Ford? It could be out having that done. In any case, it looks like the truck is on the way.
Mines been having that done since 4/20
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13 minutes ago, PJK said:
Just realized the dealer sent me the wrong one. I have attached the correct one.
Thanks
Still hasn’t shipped?
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30 minutes ago, ice-capades said:
For 30+ years... each morning I prepared a retail and fleet factory order status report that was sent to all managers and available to the sales representatives.
Wish I was your customer!
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Anyone know if Anythings been shipped out of KTP this week so far?
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3 minutes ago, Mattfranklin350 said:
Contacted the dealer today and they said the eta changed now to June 10 and wouldn’t give me any other info. Noticed today that on the tracker on the ford site the eta days went away and now just says “in production” but on the bottom of the page it still shows eta 5/14. Maybe it’ll be quicker but who knows. Really hoping it is.
Here’s the vin and order number if anyone’s able to look it up.
1FT8W3BN5MED87066
order 9106
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Contacted the dealer today and they said the eta changed now to June 10 and wouldn’t give me any other info. Noticed today that on the tracker on the ford site the eta days went away and now just says “in production” but on the bottom of the page it still shows eta 5/14. Maybe it’ll be quicker but who knows. Really hoping it is.
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5 hours ago, ice-capades said:
Part of the problem is that Ford provides no information to Dealers about when plants are being shut down due to this microchip situation meaning that Dealers have to rely on media reports for the information. From what I can find, the Kentucky Truck Plant was down the weeks of April 26th & May 3rd. Usually when the plants are closed everything stops and vehicles don't get released for shipping. Unfortunately, there's no way of knowing what they're doing now with the situation in general and/or whether retail ordered vehicles are being parked while waiting for required microchips, etc. One would like to think that retail ordered vehicles are being given the priority they deserve and being built and released for immediate shipping. Once a vehicle is released and loaded on a rail car, the average transit time is 2 weeks before arriving at the dealership.
That’s crummy. In today’s day and age, they should have instant communication throughout to be able to provide great customer service!
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6 minutes ago, ice-capades said:
I'd wait until next week and then ask the Dealer to send you an updated Vehicle Visibility report in PDF format so you can read it clearly instead of a sloppy screen capture. If you're interested, you can ask them for the full report which will show the entire order history with every status update.
Okay I’ll do that. Just suprised how they can’t tell me anything seeing that the trucks supposed to be here this week lol. Obviously not. Gotta be some type of update in their that they refuse to see.
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54 minutes ago, ice-capades said:
If you're willing to accept what the Dealer is telling you based on information that's old then I won't care either. It could be sitting in a lot waiting for a chip installation and you'll never know and you'll rely on the old ETA information the Dealer is telling you!
I’m confused. So what do I do about this. There’s gotta be a way to know where the truck is
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4 minutes ago, ice-capades said:
It's hard to know since the last status update was about two weeks ago. There would normally be at least one other update showing that the vehicle had been returned from the offsite location and then released for shipping.
That’s what I figured. Hoping it’s not waiting on chips but just waiting for the plant to open back up to be returned and shipped.
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30 minutes ago, ice-capades said:
Well at least you have more information with this. That status was last updated on 04/25 still showing an "In Production" status. The vehicle was invoiced on 04/12/2021. The Window Sticker shows that the order includes the Tough Bed Spray-In Bedliner which would cause the vehicle to be "Sent Offsite". Based on this information, there's no way to expect the vehicle to arrive at the dealership by the 05/14 ETA considering that it hasn't been released from the plant yet. Koon's Ford is a pretty large operation and I would have expected better from them!
Thank you. Do you think it could just be waiting on the spray in liner? It’s been in production since 4/20 a week before the shutdown.
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18 minutes ago, ice-capades said:
You missed the whole point of my recommending you have the Dealer send you a copy of the Vehicle Visibility report for your vehicle. Without seeing the actual vehicle status and location, the Dealer telling you the ETA is 05/14 is useless with all the plant issues this year caused by the microchip shortage. Sorry for being direct but I get annoyed with all the "Half Ass" Dealers that will only tell customers what they think the customer wants to hear!
This is what they just sent me when I asked for a copy.
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Just called the dealer and asked them to look thru vehicle visibility. They said thru that it still has an eta of 5/14 with no updates. Interesting
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3 hours ago, ice-capades said:
Have you talked to your Dealer?
Yeah dealer doesn’t have any info besides them saying the eta is 5/14
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Hey everyone. New here but not new to fords. My current one which I ordered and impatiently waiting for the arrival will
be my fourth! From Nj. Ordered a ‘21 f350 carbonized grey with the blackout! So excited.
2022 lariat ultimate
in Vehicle Locator By Ford Employees
Posted · Edited by Mattfranklin350
Any update on this: vin: 1FT8W3BN1NEC57609
order: 9405
sales code: F27044
i know it has shipped, looking to try to get a rail car number or some kind of tracking as my dealer said it’s impossible to track by train.
thank you!!