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Bob103

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Posts posted by Bob103

  1. Still waiting… no emails from Ford after confirming that my correct email address was entered by my dealer.  I was told that my truck was built several weeks ago but awaiting parts. Every time I call my salesman, he said they don’t get updates until Thursday of each week. I’ve been buying vehicles from this dealership for 30 years and usually buy a  new vehicle every year or two. This is been the most frustrating experience….been waiting since July 2021. We’ve modified my order several times hoping to get an actual build date. Finally after taking off a lot of add ons, we got a build date in February.

    still waiting in the dark…..

  2. 2 hours ago, JC2014 said:

    Something interesting, Cyberdman said that I had no change in status it doesn't look like production started yet. The ford tracking system is not working for me. But when I go to Fordserviceinfo all of the module codes show up, I think that means that it is built or moving along through the build process don't know for sure. Anyone with more knowledge about the module data I'd love to hear your opinion.

    Same problem here. Ford dealer said it’s been built for several weeks but awaiting parts. It looks like it has most of the modules. I can’t get any updates from my dealer, they always tell me that they receive updates on Thursday. After multiple attempts to get direct emails from Ford , I’ve finally just give up and will wait. The dealer showed me where he added my email address to the order and it’s correct…. Don’t understand why I’m not getting emails from Ford.

  3. On 3/21/2022 at 5:02 PM, kfford said:

    I have also checked with dealer and contacted Ford customer service who also said my email was listed and verified it but still never received an email 

     

    19 hours ago, DaveMows said:

    Same here, I have been in contact with both the dealer and Ford Marketing and they say that I should be receiving emails and they have the correct email but nothing. Marketing said that its a dealer issue and spoke with fleet manager who stated he called about the issue and has  not received anything from Ford back. Crickets! 

    My dealer advised me today that the rep said my truck was built last week but it’s missing some parts (chip). It’s being stored offsite until the parts arrive. The dealer said they’re going to see if they can get it shipped or have it picked up as is. He said once they get it at the dealership they can order the chip. He said they’ve done that recently with some other customer orders. The dealer said the service department can get the chip faster than it sitting in a line to receive one from the plant. 

     

     

     

  4. 30 minutes ago, ice-capades said:

     

    If you've never received any e-mails from Ford, most likely your order was never submitted to the COVP (Customer Order Verification Program). COVP verified orders qualify for incremental allocation and priority scheduling after the Dealer submits your order information, e-mail address, signed Buyer's Order and Driver's License. Your e-mail address should also be attached to your order in the WBDO (Web Based Dealer Ordering) system.

     

     

    WBDO_Retail Customer E-Mail.jpg

    This is what he sent me.

    5D8EFDD5-01DC-481F-BDEE-8FA387E97E6E.jpeg

  5. 21 minutes ago, ice-capades said:

     

    If you've never received any e-mails from Ford, most likely your order was never submitted to the COVP (Customer Order Verification Program). COVP verified orders qualify for incremental allocation and priority scheduling after the Dealer submits your order information, e-mail address, signed Buyer's Order and Driver's License. Your e-mail address should also be attached to your order in the WBDO (Web Based Dealer Ordering) system.

     

     

    WBDO_Retail Customer E-Mail.jpg

    I did my order on the Ford website. Then went to the dealer, signed buyer agreement, $500 deposit, and also gave them a copy of my license.  Apparently the dealer didn’t enter my email address. He sends me updates that’ he receives from Ford but they say to me from Ford “Dear my name” .  What he sends me looks just like the updates that other forum people are posting here. Apparently he put his email address in there instead of mine. 

  6. 30 minutes ago, ice-capades said:

     

    FYI... There is no "Title" for a new vehicle. Ford sends a "CO" (Certificate of Origin) to the Dealer which is then sent to the State DMV with the registration application. The State then issues the Title which is sent to the registered owner or lienholder. 

    Thanks for the information. That is what he told me. I’ve never received emails directly from Ford. I have to get updates from my dealer or use the ford order tracker . The dealer said he put my email address in so that I could receive notifications, but I’ve never got one….  I’ve checked my junk and spam emails and nothing.  Anyhow hopefully there’s some movement on my build , I ordered in September and had to modify my order to get it in production . 

  7. My order has shown “in production “ for over a month now and still no updates. My window sticker has been unavailable for a week. I called my salesman and he’s out of town but will check on it Monday. He did say that he had received my title, so there’s some good news. I’m assuming my truck has been built if they’ve generated an actual title for it. 

  8. Great news . I called the dealer Tuesday and had him delete my bed liner and 5th wheel prep package. Two days later my truck is in production finally after waiting 5 months. The dealer also changed another customer’s order and his went into production today as well.  Looks like them two options are causing some delays for sure. 

  9. 4 hours ago, mfiggs22 said:

    Order my platinum 10/30 with tonneau cover and spray in bedliner.  Dropped both options on 11/25 and was scheduled the next week for week of 1/17.  Hoping it doesn't get pushed

    My dealer is deleting my Bed liner and fifth wheel prep package in hopes of getting mine in production 

    • Like 1
  10. I’m very frustrated. Ordered a 2022 F250 Platinum  7.3 on 9/27/21. I only received an order number from my dealer. As of last week, still no build date or VIN. Dealer said that Platinums and KRs were delayed. Dealer modified my order last week to a Lariat in hopes that my order will be pulled for production……still waiting. 

  11. I’m very frustrated. Ordered a 2022 F250 Platinum  7.3 on 9/27/21. I only received an order number from my dealer. As of last week, still no build date or VIN. Dealer said that Platinums and KRs were delayed. Dealer modified my order last week to a Lariat in hopes that my order will be pulled for production……still waiting. 

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