Blue Oval Guide Posted February 10, 2014 Share Posted February 10, 2014 Ford Motor Company Launches New Warranty for Ford Genuine and Motorcraft® Parts http://www.youtube.com/watch?v=f0wRMAd-gGA Ford Motor Company will announce at the annual Automotive Aftermarket Products Expo (AAPEX) trade show on Nov. 6 the launch of a new warranty on Genuine Ford and Motorcraft service parts. The new warranty provides unlimited mileage coverage for 24 months from time of purchase or installation. Ford will also now reimburse fleets and independent repair facilities up to $150 in labor coverage. Ford continues a No Commercial Exceptions policy as a commitment to fleet customers.“The Ford backing, clarity of terms, labor coverage and access to our nationwide network for coverage, provides greater value and peace of mind for all our customers whether they are general consumers, fleet operators or independent repair facilities,” said Jay Davis, General Sales Manager, Ford Motor Company.Ford’s part warranty provides customers towing reimbursement for repairs completed at any Ford or Lincoln Dealership. The warranty also provides Independent Repair Facilities the ability to complete repairs for customers by securing parts from a dealership or Ford Authorized Distributor. All customers benefit with more options on how they can have their vehicles serviced.Ford’s previous service parts warranty was 12 months or 12,000 miles, whichever occurred first, and labor was covered if the part was installed by a Ford or Lincoln dealership. Labor was not covered on parts sold over-the-counter to a fleet or installer. Quote Link to comment Share on other sites More sharing options...
LSFan00 Posted February 10, 2014 Share Posted February 10, 2014 Interesting. I am guessing this is somehow a shot at the growth of rockauto types which give pretty good user feedback sometimes, sort of like amazon.com. Quote Link to comment Share on other sites More sharing options...
chucky2 Posted February 12, 2014 Share Posted February 12, 2014 (edited) Nice. Now if they'd just fix their completely jacked online parts lookup they'd be really doing good. Edited February 12, 2014 by chucky2 Quote Link to comment Share on other sites More sharing options...
jcthorne Posted February 13, 2014 Share Posted February 13, 2014 There is already some sort of partnership or working trade agreement between Ford Parts and Amazon.com. The last several orders I have placed for Motorcraft or Ford parts through amazon were shipped directly from a Ford warehouse in amazon packaging and invoicing. As there is a large Ford parts warehouse here in Houston, I usually get these parts next day. Wish the whole ford parts catalog was available this way. I do agree the online fordparts.com site and lookup engine needs work. Perhaps they should get some help from amazon on doing lookups. Quote Link to comment Share on other sites More sharing options...
chucky2 Posted February 14, 2014 Share Posted February 14, 2014 Well they know about it. I've called a couple times giving them reproducible examples, and filled out their online form with the same...no change after many months. People would be fired in our IT house if we allowed a product to have that many production defects for so long...it looks like Ford is cool with it. Buyer beware... Quote Link to comment Share on other sites More sharing options...
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