I have the same problem with my 2008 Escape. I went to 2 dealers yesterday and they knew exactly what the issue was before they even opened the hood. I have been on the phone with Ford Customer Service twice and they stated Ford does not consider this a problem and the TSB that was issued was for dealers only to fix the problem. Southgate Ford told me that they can't keep the replacement part in stock because they have been fixing so many of these. Southgate, Gorno and Crest Ford have stated to me that this should be a recall because most of the 2008 models have this problem. I have contacted channel 4 and filed a complaint with the NHTSA today. FYI- the best price I have so far is $625 from Crest Ford
