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rt53

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  1. ViperPilot, Thank you so much for all the information that you have gotten. I appreciate you time and hard work. My new Edge arrived at the dealer yesterday, (10/09/2007), and I will pick it up today. Keep up the good work. rt53
  2. ViperPilot, Thanks for these updates and please post as to shipping date on VIN #2FMDK39C18BA08382. rt53
  3. Any new updates on VIN #2FMDK39C18BA08382? Thanks, rt53
  4. Any new updates? My dealer seems to think that it will be built this week. Thanks, rt53
  5. ViperPilot, Thank you very much for the update and window sticker. Please continue to advise me as to any furture updates. Your time and consideration are greatly appreciated. rt53
  6. Would you please check and see if there are any updates onVIN# 2FMDK39C18BA08383? Thanks rt53
  7. Thanks for the update. Please keep me informed of furture developments. thanks rt53
  8. Will you please track VIN #2FMDK39C18BA08382 We are starting a new order tracking thread because the last thread has just about reached critical mass, and with the 2008 orders just starting to hit the system, it was an opportune time. Below is a kind of FAQ to Order Tracking. Feel free to ask questions, we will add to this and update it as we go along. *************************************************************************** What do you need to track my order? *************************************************************************** You need to post your Vehicle Indentification Number (VIN) - Ask your dealer for this 17 digit number -OR- On your order form you will find the following information: 1. Your Dealer Code: (the Dealer Number) Use 5 digits, drop the letter. 2. Model Year: (Year of your car, eg 2008). 3. Your Body Type: (T80 for V6 Mustang, T82 for V8 Mustang). 4. Your Order Number: Given to you by the dealer, should be on the order sheet. *************************************************************************** Can I track my own order? *************************************************************************** Short answer? Sure! As above, you will need a Vehicle Indentification Number (VIN) - Ask your dealer for this 17 digit number -OR- On your order form you will find the following information: 1. Your Dealer Code: (the Dealer Number) Use 5 digits, drop the letter. 2. Model Year: (Year of your car, eg 2007). 3. Your Body Type: (T80 for V6 Mustang, T82 for V8 Mustang). 4. Your Order Number: Given to you by the dealer, should be on the order sheet. -THEN- Once you know all that, give the Vehicle Order Processing Center (VOPC) a ring at this number 1-800-962-3746. This is the VOPC number and it's for Dealers only. Remember, you work for the Dealer... They may ask you for your name, so have your salespersons name handy! *************************************************************************** Some things learned from calling ERL so many times... *************************************************************************** - When ERL says your vehicle has been scheduled for production the week of '../../..' It's always a Monday. Just basically giving that particular week a name. Don't get hung up on strange date orders. You'll probably hear something like as of 12/21 your unit is scheduled for production on 12/19. Just be happy your car's birthday is near. - When ERL says your vehicle is "locked in for production on '../../..'" that is your tentative production date. Your Blend Date is a week before that (you can get your sticker then). (You've probably been blended at least sequenced, I can't remember.) *************************************************************************** What are all the different Production Stages, and what do they mean? *************************************************************************** Receipt Date: The date that MS&S recorded the order. When the order is received from the dealers Serialize Date: The date that MS&S transfers the order to MP&L and the VIN is created. When the order is received by Material Planning and parts are ordered Segment Date: The date that MP&L determines which week the order will be built. When they figure what week that parts will be able to be delivered to the plant to build the vehicle Sequence Date: The date that MP&L determines which day the order will be built. When they figure what day that parts can be at the plant to build the vehicle Blend Date: The date that MP&L determines when the order will be built within the assigned day. When they figure the specific order that vehicles will be built. This depends on options and line constraints. Produced Date: The date that VO finished assembling the vehicle Your unit has been built! Gate Release Date: The date that VO transfers the vehicle to Transportation Carriers for shipping Your unit has left the building, and is in the hands of the shipper (rail or truck) Ship Date: The date the vehicle left the Assembly Plant Your unit has left the load site, and is on it's way to the dealer Arrival Date: The date the Dealership received the vehicle Your dealer has the unit in hand, doing the dealer prep thingy Sold Date: The date the Customer picked up the vehicle You came in, looked it over, said, "I'll take it!" and signed the papers *************************************************************************** My vehicle has shipped, now what can I do? *************************************************************************** Once your vehicle gets to Ship Date you can call VOPC (1-800-962-3746) to get a Railcar Number (The bottom of your window sticker says "Method of Transp," convoy mean railcar). You must speak to an Analyst to get the railcar number. They may ask you for the following information: 1. Your Dealer Code: Found on your order sheet 2. Your Name: Use your salespersons First and Last name 3. VIN or Order #: (I chose VIN so I don't know what they ask for with the order #) For VIN: They ask for the first 2 digits (Mustangs are 1Z) and the last 8. -THEN- With a Railcar#, we can track your vehicle through several rail systems to let you know when to clean the garage. It is also helpful if you think your dealer may sell your vehicle out from under you, as we have all witnessed here. Information just seems to help keep them honest... *************************************************************************** Other Frequently Asked Question *************************************************************************** Q: I heard I can get a .PDF of my Window Sticker, when and how? A: Usually a day after Blend Date has been reached the Window Stickers are available. Just post your request, and if it's in the system, we'll post it for you. Q: What does CONVOY mean on the Window Sticker under Shipping? A: Shipped via train, on a railcar Q: Why do some window stickers have someone's name on it? A: A/X/Z/D 'plan' ordered cars get names on the stickers if 'Plan' ordered from the beginning. You'll see names like 'X00name00X' Q: How long will it take from start to finish or from one production stage to the next? A: They vary! Receipt to Serialize depends on allocation/priority. Serialize to Segment is typically the same day. Blend Date to Produced Date typically takes a week. Typically, Production to Gate Release is the same or one day apart. Gate Release and Ship are usually the same day. Production from start to finish is usually within 24 hours. Q: What the heck is an ERL? A: Evil Robot Lady. The voice on the VOPC auto system.
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