A week ago, my 2008 Escape Limited developed a serious fluid leak, which my dealer diagnosed as a failed transmission fluid cooler.
Apparently, a TSB exists where this failure can occur due to "extreme temperature change".
I am now told that a special bolt is required to fasten the new cooler to the vehicle, and it will take several weeks for this item to arrive, although the order is in emergency status.
A couple of questions to the group...
- How common is this cooler failure?
- Is it reasonable to have to wait several weeks to ship a simple bolt? Could they not ship one from the factory where the Escape is manufactured?
This has been my first domestic vehicle purchase - most of my previous vehicles have been Hondas.
While parts are more expensive on Hondas, I don't remember ever having to endure such a long wait.