suttonb1

Why would they open the order bank without a guide?

The new price list is out, and the order banks opened on 4/13. I still haven't seen a complete order guide. Any ideas when this will be out? Looking through the price list, everything seems identical to the 2015.

if another dealer has one spec'd the way you want, why not ask your dealer to trade for it? or just get your $500 back (they have to return it) and go get it from the other dealer.

Wow! Lots of action in this thread today. Just wanted to update. After posting this, I sent an email off to a few executive addresses that I had found online. A few hours later, I received a response from VP of Marketing and Customer Care. The next day, I got a call from the North American Allocations Manager who was able to get my car immediately put on a train! The next week, my car was ready for pickup at my dealer. Things can definitely get done if you get ahold of the right people! I am now the proud owner of a 2013 Fusion Titanium!!

I placed an order for a loaded 2013 Titanium FWD in mid-October and was told it would be delivered around Christmas. Time came and I was informed that there was a recall on the Fusions, and no special orders would be delivered until the recall was fixed at the factory. My already built car sat on the lot in Mexico until mid-January when it was repaired at the factory and sent back to the delivery lot. It's now been awaiting delivery since mid-January with no ETA. I get this same update from a customer care rep every one to two weeks: Worthless... I've been extending my current lease every month, and it's such a pain to deal with. Anyone have any idea who I can contact to get some real answers on what is going on with this??