My keypad has worked like crap since I got my car in December. My dealer agreed with me and replaced the keypad four weeks ago. It is better, but still works only about 50% of the time. I'm going to try Bersoom's suggestion of holding it longer. My service manager had the same success rate as I did making it work. Last week I had the BCM module replaced because Ford Tech thought that would fix my Headlamp Exit Delay feature as described on page 68 of the manual. The dealer first told me that Ford Tech thought the module would fix the Headlamp Exit Delay, but after replacing it the dealer told me my car doesn't have the Headlamp Exit Delay feature. They also told me that the module DID fix my automatic high beam feature that dims my highbeams when a car is approaching. I questioned this because I thought I read there is a sensor behind the inside mirror that senses an approaching car and I couldn't see this sensor. Turns out I DON'T have auto dimming highbeams on my car, they come with another package. The dealer also thought the module replacement might also fix my keypad problem, but it hasn't.