Tracking should be the easiest thing. Look on the window sticker and you see barcodes and qr codes. Open it up and look at some parts with the qr on it. Obviously Ford, like others, employ tracking for their benefit, so it isn't very hard to provide a web interface for that to customers. I have to think there are other reasons, which wouldn't make sense to us, why they don't do that. I think the dealers would need to get together and demand this gets implemented as a means of reducing the amount of time they have to spend tracking orders for customers.