I bought a 2018 Expedition Max today and when I got in it at the dealership it was already started. I drove it home and got out and turned it off. When I went to remote start it and go some where the remote start would not work. I tried several times and check everything. Then I took it to my local dealer and they could not get it to work either. Their only answer was to bring it up there Tuesday when the service department opens back up. Does anyone have any ideas? The lock, unlock, rear gate open and close and panic buttons on the remote all work like they are supposed to on both remotes. I have opened and closed the hood just to make sure. I can't find anything about how to program the remote to the vehicle or the remote start feature either.