LHB
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Posts posted by LHB
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UPDATE6: THU 5/17/18 Checked car in little before the 9am appt. A little over 4 hours later the service writer comes to me to tell me they hadn’t actually replaced the headlight assembly because the diagnostic they run prior to changing headlight assembly showed an error code from the headlight control module. That’s the first I had heard of a headlight control module. Apparently each headlight module is driven by a headlight control module (one for each headlight assembly) which is driven from Body Control Module. He said ok to drive it but not safe to drive at night; my choice to take it home or take a loaner while they get a replacement headlight control module. He had no idea how long to get the module but was assuming it would have to ship from factory ... I came home in 2017 MKZ Researve loaner.UPDATE5: Wed 5/16/18 Call from my dealers service writer around noon that another new headlight assy has been received ... wants me to bring my Navigator in tomorrow 9am to install it ... so we'll do this one more (hopefully final) time.
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UPDATE4: Monday 5/14/18 hadnt heard from dealer service since I notified them last Thursday that the driver side headlight had again gone out as well as the center LED of the 5LED light bar they found when they installed it. So my wife called our sales rep who said he would go check with service. Couple hours or so latter get call from asst service mgr. He says they were told may have been batch of defective headlight assemblies and that if some faults cause a LED to be out may cause headlight to go out after a time. Expect another new headlight assembly tomorrow or Wennesday ...
UPDATE5: Wed 5/16/18 Call from my dealers service writer around noon that another new headlight assy has been received ... wants me to bring my Navigator in tomorrow 9am to install it ... so we'll do this one more (hopefully final) time.
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A(yellow)-Headlight; Low Beam
B(white)-Headlight; High Beam
C(green)-5LED light bar; function/name/how to turn on ???
D(black)-LED double chain runs side of headlights, under headlights along top and bottom of 5LED bar; seem to be welcome and running lights???
E(blue)-Directional signals; also flash on vehicle entry
F(red)-Fog lights but also on at times other than being turned on with Fog Light Switch
-ALSO- I have not been able to define the Parking Lights; turning the Rotating light switch onto or off of the Parking Light position seems to make no difference.
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I have not tried it yet but glad to hear it works well. The parking in my area cant be compared to San Fran, no where can I would say. I think I wanna try it in an environment where no one is waiting on me to park. So do you press the gas but dont touch the stearing wheel?
The vehicle handles all stearing and prompts the driver (on the screen) when to stop, shift and press accelerator.
I had it on a 2015 F-150 Platinum and it worked great the two times I tested it .... but I go years without having to parallel park. Looking forward to getting much more actual use of the perpendicular parking with our ‘18 Navigator.
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Thanks for the insight fordtech1. Do you have any insight on what the 5LED light bars are called, their function and what the conditions are to get them to turn on? I have seen them on and that the driver side center one isnt lit but have not been able to explicitly cause them to lite. The service asst mgr has so far not been able to answer these questions.The low beam keep going out could be something more than a lamp assembly. The led is part of an assembly and no inputs from the BCM or suspension module can control one led individually. It uses a LIN network which is a slow speed basic network communication from the BCM to the headlamp. The module in the headlamp receives info from BCM and suspension height sensors. I would be interested to see if the low beam is a lamp issue or an input issue/wiring. Obviously the dealer has checked and rechecked and feels its a headlamp again. So I would trust their judgment since this is such a priority repair.
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Since there are 4 distinct lighting sub assemblies within each sides headlight assembly, there has to be programmed intelligence driving functions of each either within the headlight assembly or from an external module (BCM?), or combination of both.I havent had the opportunity to touch anything on a new navigator yet. However, I looked up the wiring diagram and the headlamp is all self contained and is a module so the wiring can not make just one LED not work. Its pretty much it works or it doesnt. It has obviously power and ground and network wiring. Thats it. No individual led wiring. So defective headlights are the only logical thing I can see.
Sub assemblies:
1-headlight lo beam
2-headlight hi beam
3-running light (?) that dances around the undefined 5LED light bar then stays all on.
4-the 5LED light bar under the headlights between the running light strings (I have not been able to get a name or purpose of this nor criteria for them to light - middle LED here has been out on both replacement headlight assemblies)
Not sure what is meant by network wiring, but if is like an Ethernet connection I could see an tcp/ip type communication from an external module to a headlight assembly internal module to control all the subassembly functions. In that case the problems are likely contained somewhere within the headlight assembly, either software or hardware, but not likely solvable outside the headlight module and since 2 in a row with same issues, seems to be serious supply chain problem.
My headlight issue summary to date:
Original driver side lo beam headlight out; first noticed after about 3 weeks.
First headlight assembly replacement middle LED on 5LED bar under headlight out; another headlight ordered, vehicle delivered and loaner returned awaiting 2nd replacement.
Same day vehicle returned the driver side headlight went out.
Second replacement headlight installed next day, it also had center LED in the 5LED light bar out. next day checking lighting the driver side headlight went out. Seems as though occurred when checking hi-beam and hi-beam-flash functions.
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Gift from the assembly line?
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So just one led doesnt work or the entire strip? Reason Im asking is there a connection issue. Seems odd to have two replacements with same issue. Its definitely possible. Been down this road with alternators being defective.
Yes, thats really strange; the center LED out on both. Thats gotta be very improbable (assuming one circuit supplies power to all LEDs on that strip).
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UPDATE4: Monday 5/14/18 hadnt heard from dealer service since I notified them last Thursday that the driver side headlight had again gone out as well as the center LED of the 5LED light bar they found when they installed it. So my wife called our sales rep who said he would go check with service. Couple hours or so latter get call from asst service mgr. He says they were told may have been batch of defective headlight assemblies and that if some faults cause a LED to be out may cause headlight to go out after a time. Expect another new headlight assembly tomorrow or Wennesday ...UPDATE2:
5/8 My Nav returned and loaner picked up ~11am, checked headlights worked and all other front lights worked except couldnt figure out how to get the 5-LED bar under the headlights to turn on, so could not verify the light out that they had to order another assembly for. ... ~4pm dealer called; new headlight assy arrived (had been shipped overnight!) so made appointment to bring it in to them yesterday 5/9 10am. Then ~5:30 (still 5/8) got into car for a run to grocery store and !!! The headlight was out !!!. So, yesterday (5/9) spent ~4hr at dealer to AGAIN replace the driver side headlight assembly that had the headlight AND one of the LEDs in the 5 LED bar under the headlights out; we seem to be going backward. ... then we got more bad news ... the replacement also has one of the 5 LEDs under the headlights out but the headlight works (DeJa Vu all over again). Brought it home (drives soooo much better than the 17 loaner), havent checked today to see if the headlight still working,,, dealer talkin pretty high up in FoMoCo Svc & Parts org to determine next steps.
UPDATE3:
Went to check lights on Navigator this morning: Still have not been able to figure out how to get the 5LED light bar under the headlights to go on so unable to check their status.
Checking other lights seemed ok including DS headlight. Then as I checked hi beam and hi beam flash functionally the DS headlight stopped working!
So once again my Navigator has the driver side headlight out; a safety issue.
Im thinking the problem may be BCM (or whatever computer modules effect lights) or wiring harness or connectors ... one question in my mind is are my headlight modules really bad? If they are then it would seem that either design/component/assembly of headlight assy issue OR something in the vehicle is breaking them. If they are not really bad, would seem most likely a vehicle problem.
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UPDATE:
Call today from service manager; New headlight assy from plant arrived today (ordered 5/1/18, arrived 5/7/18), installed ... headlights work but one of the led's under the headlights is not working .... will order another assy from plant, estimate a like amount of time to receive. Since the headlights now work safe to drive so they will deliver it tomorrow and pick up the loaner (my choice, I would rather have my '18 Navigator rather than the old-tech '17 loaner Nav.)
So now I am REALLY wondering what all issues there are with the headlight assemblies???
UPDATE2:
5/8 My Nav returned and loaner picked up ~11am, checked headlights worked and all other front lights worked except couldn’t figure out how to get the 5-LED bar under the headlights to turn on, so could not verify the light out that they had to order another assembly for. ... ~4pm dealer called; new headlight assy arrived (had been shipped overnight!) so made appointment to bring it in to them yesterday 5/9 10am. Then ~5:30 (still 5/8) got into car for a run to grocery store and !!! The headlight was out !!!. So, yesterday (5/9) spent ~4hr at dealer to AGAIN replace the driver side headlight assembly that had the headlight AND one of the LEDs in the 5 LED bar under the headlights out; we seem to be going backward. ... then we got more bad news ... the replacement also has one of the 5 LEDs under the headlights out but the headlight works (DeJa Vu all over again). Brought it home (drives soooo much better than the ‘17 loaner), haven’t checked today to see if the headlight still working,,, dealer talkin pretty high up in FoMoCo Svc & Parts org to determine next steps.
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Mine works fine. I usually press it as I enter the driveway and the garage is up the driveway around 90 degree corner out of sight from that point. I’d try clearing current programming and try programming again.
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Apparently (probably due to demand for new Navigators) the parts supply for service is taking a hit to allow more production of vehicles. My '18 Navigator is garaged in the shop awaiting a new headlight assy (driver side headlight went out) which has to be pulled out of the production flow from the assy plant. I'm imagine that has to go pretty high up the organization ladder to happen.
Has anyone else experienced parts available issues (or perhaps my Navigator is the only one with a broken part
)?UPDATE:
Call today from service manager; New headlight assy from plant arrived today (ordered 5/1/18, arrived 5/7/18), installed ... headlights work but one of the led's under the headlights is not working .... will order another assy from plant, estimate a like amount of time to receive. Since the headlights now work safe to drive so they will deliver it tomorrow and pick up the loaner (my choice, I would rather have my '18 Navigator rather than the old-tech '17 loaner Nav.)
So now I am REALLY wondering what all issues there are with the headlight assemblies???
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Apparently (probably due to demand for new Navigators) the parts supply for service is taking a hit to allow more production of vehicles. My '18 Navigator is garaged in the shop awaiting a new headlight assy (driver side headlight went out) which has to be pulled out of the production flow from the assy plant. I'm imagine that has to go pretty high up the organization ladder to happen.
Has anyone else experienced parts available issues (or perhaps my Navigator is the only one with a broken part
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I got a 17 gator loaner when I had some weird brake fault show up on the lincoln way app, that ended up being me not releasing the parking brake and waiting to shift to gear. Anyway, one day with the 17 made me glad I waited for the 18s and my wife even more so. Theyll get yours sorted out Im sure. Please keep us posted.
I've got a '17 Navigator loaner now ... the tech is older than the 2015 F-150 we traded on the '18 ... sure miss the 360 camera and adaptable cruise control!
Since I found out the park will be released automatically I've let it do that several times without any errors on dash or Lincoln Way App.
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I haven't taken delivery of my 2018 Navigator yet, but I do have a 2013 Expedition with retractable steps and I'm assuming they are pretty much the same mechanism. They have never failed to work, and they have definitely gotten a workout over the years. They really are pretty durable.
We've had the retractable steps on 2007 Navigator and a 2015 F-150, before our 2018 Navigator .... no problem, great convenience.
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From what I have read it seems the $20/month AT&T service just supports the WiFi hotspot so that whoever knows your hotspot name and password can connect their WiFi devices to your hotspot internet service. You can activate it fo 30 or days (or 3GB as I recall) for free then $20/mo for the unlimited data plan. I believe the SYNC connect services are for 5 yrs.
Please provide any corrections, clairifications and additional information you may have.
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Just found this out as well. My toll tag has stopped being read and NTTA said they can send another toll tag. Alternatively, they said that if ZipCash pulls on my license plate it will pull from the account at toll tag rates and not zip cash. I won't hold my breath on it working as described, but we'll see.
What color is your ride? Wave if you see a white BL up in Frisco
TLew .. I have posted pics in the '2018 Navigator Photos' thread.
I moved from Grand Prairie to Houston area in 2012. I have kept on NTTA for several reasons like NTTA doesn't charge for tags and you get right through when you call their customer service. Unfortunately I doubt billing can be made from license plates to toll tag accounts when the tolling authority is different from the toll tag. In this area there are several tolling authorities. If I can't get NTTA tags to work I'm thinking I'll have cancel my NTTA account and get an HCTRA License Plate tag (UGH!).
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Internet, yea; Lincoln, nay ...Really? For an Intelligent Access fob??
https://www.carandtruckremotes.com/2018-lincoln-navigator-smart-remote.html
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Personally I will not consider non-OEM adds offered by dealers; I feel they are just very high profit margin products for the dealer. I do go for Ford ESP (72mo, 60000 miles for my usage, with 1st day rental, lighting and key coverages, I passed on the other ESP options) for a discounted price. Ford ESP must be honored by any Ford/Lincoln dealer shop.
i check on internet for discounted pricing (there are several Ford dealers that offer discounts on Ford ESP - including Lincolns). If my dealer would not match or at least come close I would go the internet route. The Ford dealer for my 2015 F150 actually beat my best internet price and my 2018 Navigator dealer upped my trade in value to get the bottom line to the best internet price.
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Fusionff - Is this the procedure used? (From 2018 Navigator owner manual 1st printing, page86; seems to be removed from 2nd printing)
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You must have two previously programmed intelligent access keys inside your vehicle and the new unprogrammed intelligent access key readily accessible. You can purchase replacement keys or remote controls from an authorized dealer.
Make sure that the ignition is switched off before beginning this procedure. Make sure that you close all the doors before beginning and that they remain closed throughout the procedure. Carry out all steps within 30 seconds of starting the sequence. Stop and wait for at least one minute before starting again if you carry out any steps out of sequence.
Read and understand the entire procedure before you begin.
1. Remove the key blade from the transmitter.
2. Open the center console storage compartment lid.
3. Insert the first programmed key in the backup slot.
4. Press the push button ignition switch.
5. Wait five seconds and then press the push button ignition switch again.
6. Remove the intelligent access key.
7. Within 10 seconds, place a second programmed intelligent access key in the backup slot and press the push button ignition switch.
8. Wait five seconds and then press the push button ignition switch again.
9. Remove the intelligent access key.
10. Wait five seconds, then place the unprogrammed intelligent access key in the backup slot and press the push button ignition switch.
11. Once complete, the information cluster displays a message confirming the key has been programmed. The direction indicators flash and the horn sounds.
Programming is now complete. Check that the remote control functions operate and your vehicle starts with the new intelligent access key.
If programming was unsuccessful, wait 10 seconds and repeat steps 1 through 7. If it still does not work, take your vehicle to an authorized dealer.
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Thanks you, flagman
Did this work for you flagman? If it did, did you use the threads or just move faster?
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Burgandy Velvet with Destination Theme
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From page 196 0f owners manual (2nd printing) ...
‘Your vehicle is designed to operate on regular unleaded gasoline with a minimum pump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in high altitude areas, offer fuels posted as regular unleaded gasoline with an octane rating below 87.
For best overall vehicle and engine performance, premium fuel with an octane rating of 91 or higher is recommended. The performance gained by using premium fuel is most noticeable in hot weather as well as other conditions, for example when towing a trailer. ‘
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You may have to order from factory to get X plan from some dealers as they can sell inventory pretty much for MSRP. You may get some wiggle room on value of trade in though...
2018 Navigator parts availability
in Lincoln Navigator Forum
Posted
UPDATE7: FRI 5/18/18 Got a call from the service writer around 10am that they had located a headlight control module at another dealer in town, obtained and installed it and all the lights were working. Valet delivered my Navigator around 12:30. As of last night (Sun 5/20) when I pulled it into the garage the lights were still working. Now all I need is to get it back to the shop to replace the missing screws that secure the wheel well liners to the fenders so the edges aren’t protruding unsightly into the wheel opening. I don’t think it came from the factory that way; I believe after dissembling the front to get to the headlight assembly 3 times they either lost some screws or stripped some so they fell out ...