Had the vary same issues. Above explains how to do it, relatively simple and love my car but getting the part no and finding anyone with it in-stock was terrible. Do NOT use Epic Ford, Epic Failure of the worst kind. The Part no on back of the item is DA5T-18A802-A or DA5T-18A802-A. You should be able to google that and find one. prices range from 110-275 depending who has it available. Love my MKS/EcoBoost just wish Ford would follow up with customers on issues like this. Better to make them happy then go elswhere next time they are in a car buying mood.
2013 MKS EcoBoost Climate Control + Button issue
in Lincoln MKS Forum
Posted
Had the vary same issues. Above explains how to do it, relatively simple and love my car but getting the part no and finding anyone with it in-stock was terrible. Do NOT use Epic Ford, Epic Failure of the worst kind. The Part no on back of the item is DA5T-18A802-A or DA5T-18A802-A. You should be able to google that and find one. prices range from 110-275 depending who has it available. Love my MKS/EcoBoost just wish Ford would follow up with customers on issues like this. Better to make them happy then go elswhere next time they are in a car buying mood.