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LynnAnn

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  1. LynnAnn

    2019 Lincoln Navigator engine issue

    Thank you. I am taking mine in tomorrow for some issues. I will mention what you said. This helps a lot. I appreciate you responding.
  2. LynnAnn

    2019 Lincoln Navigator engine issue

    Hi I unfortunately do blame Lincoln. It goes back to their factory paint job. Their solution was to have a body shop repaint the front bumper to match the back. I am familiar with paint and know that paint will react differently on plastic versus aluminum. Lincoln also has the correct mixture (proprietary to Lincoln). I now have two bumpers that don’t match each other or match the vehicle. The particular color I chose, Ingot Silver, (other colors iced mocha (my sister looked at that color and looked at the bumpers and the white (not sure the correct name) will vary between the vehicle and bumpers. After two attempts I was told by Lincoln Customer Service to pick up my vehicle and they approved the paint job. My expectation was that they would have two new painted bumpers sent to the dealership. This was not the case. I know for a fact Lexus would have done anything to make the customer happy. I have actual proof of that. I didn’t go with the large Lexus SUV because I wanted a bigger vehicle. It is a shame that for $91,000 they didn’t have any interest in exceeding my expectations or simply satisfying my request. My vehicle sat at the dealership for 45 days while they figured out a simple alignment that probably happened when they were transporting the vehicle from the factory to the dealership. In that particular case it was the dealership. The dealership will have my vehicle for three more days to replace the mirror modules (which are on backorder, due to High demand) The Problem seems to be affecting several Navigators/Expeditions. I brought the vehicle in twice to have it fixed, with video, and they didn’t fix it because they couldn’t get the problem to repeat. If the mechanic would have done some research they would find that this is a problem. They finally agreed to fix it with a clear expectation set, by my husband. The best part, my salesman saw me and actually asked how I like the vehicle. He shocked when I said no. He knew all the problems and still honestly thought we loved it. Now we have the problem with engine noise, another noted problem with other owners and the transmission not changing gears properly. When coming to a quick stop you will hear a horrible noise and feel a slight jerk. In the end we bought a $91,000 Problem and a fixture at the dealership garage. I really wish I could have given my sister positive feedback when she was going to buy one.
  3. LynnAnn

    2019 Lincoln Navigator engine issue

    How did everything go with your vehicle. Our mirrors are not fixed ... waiting for the parts. Engine still sounds funny. I started to really pay attention to the sound... it is on a cold start and when I drive my car feels like my car wants to stall...rides weird. Again this is so hard to explain. Once you get driving for about 10 minutes, it seems normal. My vehicle started making a horrible thump when you break hard. I had to stop quickly (light turned yellow) we stopped and it felt like we were hit from behind and then made a terrible noise. This has happened five times. I have to call my dealership tomorrow. I hope everything turned out. Another owner is having the same engine noise and mirror problem. He finally hired a lawyer. I am still waiting to see how that turned out.
  4. LynnAnn

    2019 Lincoln Navigator engine issue

    I counted the days that the dealership has had my vehicle.... 55 days so far! My vehicle is going back to the dealership next week. I have several videos of the engine noise. The air/heat temp control is still not working properly. I couldn’t open the tailgate with the external button. I had to open it with the inside button. My steering wheel still does not stay in the memory position. The part to fix the mirrors are on back order until August 23. Do your running boards both deploy when you open either the driver side or passenger side doors? When I open the driver side doors both running boards deploy. I noticed last week... when I opened the driver side door just the driver side running board came out. I hope this is clear.
  5. Reaching out to anybody that is having issues with the passenger and driver side mirrors. If your mirrors are having trouble opening and adjusting to saved memory. This is a problem and the parts to fix this are on back order until August 23. I am assuming after receiving this information from our dealership that other owners are experiencing the same issue. After research on this site as well as their Facebook page: other owners are having the same problem. The unfortunate part for us: this is the second tine we brought it in for this issue and the first time they didn’t do anything and this time they were prepared to return the vehicle back to us. They told us the issue would not repeat and we have video to back up our claim. Be persistent with your dealership to fix it. They are replacing both of our modules. I also had my steering wheel not go back to the memory position. Again this is not consistent but other owners have experienced this problem. Hope this post will help other owners.
  6. LynnAnn

    2019 Lincoln Navigator engine issue

    Thank you for responding. I am feeling less of a problem to our dealership. My husband said it sounded like an exhaust leak and their mechanic couldn’t find anything wrong. This did not come as a surprise to us. Thank you for the information. My husband insisted they replace the mirror modules. They called Monday to let us know that the parts are on back order. I think this should be a sign that I am not the only owner having the same issue. Thank you for leading me in the right direction. Have you experienced any odd jerking when coming to a stop or a jerk when trying to accelerate fast? The best I can explain it is: when coming to a stop you feel like you have bumped from behind. Thank you Again!
  7. LynnAnn

    2019 Lincoln Navigator engine issue

    I am not on this forum to complain. I do see how it appeared that way. I am reaching out to other owners who may have or had this problem. If they have, was there a solution to the problem. I have received feedback from other owners that are experiencing my same concerns. This seems to be a problem for many and nobody is having luck with a solution. We have all heard about Lemons and know that it does happen. I do know the laws in my state. It is my last resort. If you are familiar with the law then you will know that the buyer does not come out with a winning case. It is a costly process. Unfortunately Ford dealerships do not want to address the issue. Many customers have been turned away. My vehicle has been at the dealership since last Wednesday and they do not have a time frame when we are getting it back. There is a problem with side mirrors glitching, the steering wheel not going back to the saved memory position, the loud noise coming from the engine area, the passenger leather seat that is starting to come apart. All this for $91,000 quality and an 8 month old vehicle. I am certain you would not have wanted to deal with this. I am happy to hear that you have a Lincoln that has 100,000 miles on it. They are out there. Vehicles have gotten more complex and are not built the same as 10 years ago. This includes other auto manufacturers... GM, Chevrolet, Cadillac. We owned a Cadillac prior to this and we had several issues.
  8. LynnAnn

    2019 Lincoln Navigator engine issue

    Yes I was a sold a vehicle with a warranty but I should not be experiencing a loud noise coming from my New Navigator. With all the issues I am experiencing, I feel it is a lemon. Yes the vehicle was taken to a Lincoln Dealership. I played the recording for them. My dealership has had my vehicle for 32 days since I bought it.
  9. LynnAnn

    2019 Lincoln Navigator engine issue

    I have a recording of the noise. My dealership said they are not sure where it is coming from. I heard this noise again yesterday. I am not the only Navigator owner with this issue. I am also experiencing vibration under the gas pedal and some shaking. The vehicle jerks when coming to a stop.
  10. I am having an issue with the engine making a loud noise when it is first started. Occasionally a squealing noise. Mechanics can’t find anything wrong. After doing further research I found another owner having the same problem. Were we sold lemons? Anybody experiencing this?
  11. I am having an issue with the engine making a loud noise when it is first started. Occasionally a squealing noise. Mechanics can’t find anything wrong. After doing further research I found another owner having the same problem. Were we sold lemons? Anybody experiencing this?
  12. I am experiencing the same issue. Car is going to the dealership next week. I thought I was crazy. But I see other owners are having the same issue.
  13. I am having the same problem with the steering wheel memory. As well as the radio issue. I am also experiencing issues with the heat/cool system. I always have it on dual and every now and then it goes to single.. meaning I adjust drivers temp and passenger temp goes up or down as well
  14. LynnAnn

    2018 Navigator Issues...Maybe?

    2019 Lincoln Navigator I had the same issue with my passenger side mirror took it in to be fixed. I am feeling a vibration under the gas pedal and a slight shake on the steering wheel.
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