With the Edge ST, it has to be equipped with the 401A package which includes all the goodies like heated/cooled front seats, heated rear seats, the adaptive headlights, pano roof, etc. (similar type package with the Titanium). Not sure on the Lincoln side of things. Dealership checked other similarly equipped 2020 Edges w/401A on the lot and all had the same issue. Wasn't sure if there was a Ford person on here who maybe knows what the issue is. It's odd. Thanks for the reply!