Hello all,
‘I am new here and looking for some help with our Navigator L rear entertainment system. I special ordered the 2019 Nav for my spouse and picked it up in March. I love everything about the SUV except the rear entertainment. I have to say I was a bit suprised to find that the truck had a CD player, but not integrated blue ray or DVD. I am a computer enthusiast so I have been ripping my personal use DVDs for our kids and putting the files on memory cards. We must have more than 75 DVDs so at 30 minutes a piece this is taking a while. Streaming with a fire stick has been easy.
‘Our problem is with the sound from the headphones. From what I understand, the system uses RF rather than Bluetooth to audio from the system to the wireless headphones. Unfortunately, out third kid in the third row says the audio cuts out frequently. We have managed a sort of work around by turning the volume on the screens up high and the volume on the headphones low to limit the cracking and popping noises out of the headphones in the last row. This puts the volume through the second row at an unacceptable level unless the volume is down on the headsets. We have had replacement headphones (expensive), aftermarket headphones, and all seem to have this issue in the third row.
we took the vehicle in (long story) and the dealer told us that the system is RF and “not designed to work in the third row”. IMHO, a rear entertainment system should probably workin the rear. Before I bump this to concierge, I was wondering if anyone else has this issue and if there is a workaround for the problem.
Thanks in in advance for the help!