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Jfinn

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Posts posted by Jfinn

  1. On 9/11/2022 at 6:02 PM, sjmcken81 said:

    I’d hit refresh on your WS…many times between now and tomorrow AM.

     

    If it keeps showing without your options, you have very little time to get with dealership and Ford Regional to get it fixed…treat it as a three alarm fire if WS doesn’t correct.  That said, if you have a VIN, it may be too late…did you get an Order Summary from your dealership on your order and options?

     

    Sorry I didn’t catch your mentioning ALL options the first time.

     

    If the order is wrong, can’t be corrected, and your truck comes without options you want, take it anyway and reorder a 23, insist it gets moved to front on 23 orders.  Then, either keep it if that’s ok or trade it back when reordered 23 comes in.

     

    Fwiw, 23 Order Bank opens in about a month…make the dealership give you a deal if they screwed it up, and ask for a 22 to 23 PCO.

    20022 F 450 Platinum ordered 4/28/21

     

    So after finally receiving my window sticker on Sunday 9/11/22 and discovering none of my ordered options were on it, and my truck scheduled to be built the week of 9/22, I contacted the dealer on Monday 9/12/22. I was told the General Manager was not in but they would contact him.
     

    That Monday, I was assured the truck was ordered correctly. 
     

    On Tuesday 9/13/22 still no answers and was told the reps were on a plain to Vegas for a conference. 
     

    On Thursday the GM said they were trying to get the Snow plow prep, roof and FX4 added to the build. I asked about all the other options and was told if they get 1 they’ll be able to get them all. 
     

    A glimmer of hope. 
     

    Friday 9/16, my salesman and GM called me and I was told my truck would be built WITHOUT  any of my options, not a single one. 
     

    During that conversation my salesman and the GM send me window stickers for a Platinum and a Limited and told me they could get their hands on one of them for me from a good customer who has them on order. I was also told the trucks are to be built in November. 

     

    My issue amongst many, but for these trucks, the prices are at the new pricing rates, about $4000 more than they were when I ordered. 
     

    Looks like still have to fight to get my / a truck for the prices they were when I ordered.  I think that is only fair, as none of this is my fault. 
     

    Any thoughts? 

  2. On 9/11/2022 at 6:02 PM, sjmcken81 said:

    I’d hit refresh on your WS…many times between now and tomorrow AM.

     

    If it keeps showing without your options, you have very little time to get with dealership and Ford Regional to get it fixed…treat it as a three alarm fire if WS doesn’t correct.  That said, if you have a VIN, it may be too late…did you get an Order Summary from your dealership on your order and options?

     

    Sorry I didn’t catch your mentioning ALL options the first time.

     

    If the order is wrong, can’t be corrected, and your truck comes without options you want, take it anyway and reorder a 23, insist it gets moved to front on 23 orders.  Then, either keep it if that’s ok or trade it back when reordered 23 comes in.

     

    Fwiw, 23 Order Bank opens in about a month…make the dealership give you a deal if they screwed it up, and ask for a 22 to 23 PCO.

    I’ll be on the phone with dealer as soon as they open.  Probably good I won’t be in town tomorrow incase it’s bad news. 
     

    If my options aren’t in this truck and it’s to late for them to correct it, I’ll absolutely be driving a 22 until they can get my order right on a 23. 
     

    This process has been absolutely awful!!!!

  3. 2 hours ago, sjmcken81 said:

    I’d hit refresh on your WS…many times between now and tomorrow AM.

     

    If it keeps showing without your options, you have very little time to get with dealership and Ford Regional to get it fixed…treat it as a three alarm fire if WS doesn’t correct.  That said, if you have a VIN, it may be too late…did you get an Order Summary from your dealership on your order and options?

     

    Sorry I didn’t catch your mentioning ALL options the first time.

     

    If the order is wrong, can’t be corrected, and your truck comes without options you want, take it anyway and reorder a 23, insist it gets moved to front on 23 orders.  Then, either keep it if that’s ok or trade it back when reordered 23 comes in.

     

    Fwiw, 23 Order Bank opens in about a month…make the dealership give you a deal if they screwed it up, and ask for a 22 to 23 PCO.

    I’ll be on the phone with dealer as soon as they open.  Probably good I won’t be in town tomorrow incase it’s bad news. 
     

    If my options aren’t in this truck and it’s to late for them to correct it, I’ll absolutely be driving a 22 until they can get my order right on a 23. 
     

    This process has been absolutely awful!!!!

  4. 2 hours ago, sjmcken81 said:

    I’d hit refresh on your WS…many times between now and tomorrow AM.

     

    If it keeps showing without your options, you have very little time to get with dealership and Ford Regional to get it fixed…treat it as a three alarm fire if WS doesn’t correct.  That said, if you have a VIN, it may be too late…did you get an Order Summary from your dealership on your order and options?

     

    Sorry I didn’t catch your mentioning ALL options the first time.

     

    If the order is wrong, can’t be corrected, and your truck comes without options you want, take it anyway and reorder a 23, insist it gets moved to front on 23 orders.  Then, either keep it if that’s ok or trade it back when reordered 23 comes in.

     

    Fwiw, 23 Order Bank opens in about a month…make the dealership give you a deal if they screwed it up, and ask for a 22 to 23 PCO.

    I’ll be on the phone with dealer as soon as they open.  Probably good I won’t be in town tomorrow incase it’s bad news. 
     

    If my options aren’t in this truck and it’s to late for them to correct it, I’ll absolutely be driving a 22 until they can get my order right on a 23. 
     

    This process has been absolutely awful!!!!

  5. 2 hours ago, sjmcken81 said:


    Fyi,

     

    Ice-capades posted a while back that MCS would be available again on trucks produced after 5 September…so, lucky you.

     

    Ours got built on 19 August, so we have MCS delete on our WS.

    I didn’t see that post, thank you for the update. 
     

    Still super worried about the window sticker not showing any of my options!!!

  6. Finally after almost 17 months and dropping AS, I got the “in production” notification on Friday.  
     

    The window sticker didn’t show until this morning, however, how concerned should I be that it doesn’t show any of my options, NONE.  Doesn’t show a BS $300 credit for the multi contour seat removal. 
     

    I’m nervous that’s it’s wrong and it’s to late, it’s scheduled for the week of the September 12th. 
     

    I’m hoping the window sticker is just wrong!!!!

  7. On 7/18/2022 at 8:47 PM, F450 said:

    I hope I get scheduled this week 

    Iam praying to the truck gods this time 

    Day 327 since confirmed

    ??‍♂️

    Keep calm and pray on? 

     

    Talked to my dealer today and was told the only thing holding up my F450 Platinum is AS, which doesn’t make any sense as I’ve seen so many Lariat’s get build with it. 

     

    He also told me that I’ll never get a 22, it’ll be pushed to a 23 and even then the AS will hold me up. I just don’t get. Told him I found 2 Limited’s being delivered in Dutchess County NY and 1 Platinum in NJ.
     

     He told me Limited’s come standard with AS, so I told him to move me to a Limited. 
     

    15 months and counting, I just don’t understand Ford’s thinking. 

  8. On 7/1/2022 at 4:28 PM, ice-capades said:

     

    The Kentucky Truck Plant (KTP) is down the next 2 weeks (7/4, 7/11) for the annual shut down. 

    Wow, Ford is unbelievable, so many trucks unbuilt and they shut down for 2 weeks!!!  

     

    With that 2 week shutdown I’ll be at 15 months on my F450 Platinum order !!!!!!!!!!

     

    Dealer says it has nothing to do with them and it’s all about Ford?  
     

    Apparently Ford doesn’t  care about fulfilling all the unbuilt orders out there. 
     

     

     

    • Like 1
  9. On 6/23/2022 at 1:16 PM, King ranch 62 said:

    You lucky bastard ??????at this point I would be happy just to get a scheduled email. 6 months and counting?

    May I ask when you ordered, what dealership and where that is?   

    Just had it out with my dealer as I’m 14 months out as of the 28th of this month on my F450 Platinum.

     

    They told me I was priority 1-0, I asked if that was a 10, because I was a 2 and he said no a 1-0 is the highest level of priority. 
     

    They told me they just aren’t building Higher level truck 

  10. 19 minutes ago, Monoman said:

     

    Have you asked for documentation to show your order is (and has always been) retail/COVP and not a stock order?  I am very suspicious of outstanding orders like yours and my assumption is dealer greed or incompetence is the issue.

    While I never actually checked that, I had to provide my drivers license shortly after my order so my dealer could send it to Ford to prove it was a retail/COVP order and not for dealer stock. 

    • Like 1
  11. 21 hours ago, DecoSF said:

    Ordered a 450 Limited June 9th 2021, yes one year ago. Got the vin and first production date on February 1st for the week of March 21st. Been bumped 11 times to the week of June 20th now. Really frustrating as my dealer has the same truck and it’s 2 vin numbers higher and it’s getting delivered and I am still waiting. I only have rapid cab heater, front liners, trailer cam, and now no MS in the seats that’s the only difference the the  other truck. Frustrating it is but I’ll wait for it. I sure hope shipping gets squared away by then so it’s not sitting in a rail yard for weeks. 

    Welcome to the one year + club!  Not exactly a club anyone wants to be in.  
     

    13 months and counting on my F450 Platinum 

     

    I spoke to the sales manager the other day and there is actually 1 truck 3 days older than mine, a F150 KR, which leads me to believe my dealer has an allocation issue with getting higher trim level trucks. 
     

    Ford is really failing it’s customers by not reaching out to us and giving us answers. 

    • Like 2
  12. 4 hours ago, Havasu Guy said:

     

     

    My personal view on this is that "FORD Scheduling" should AUTOMATICALLY assign a PRIORITY 1 to Vehicles that have been waiting to be scheduled longer than 7 Months.

    I agree ?

    13 months and counting. 
    I’m so fed up with my dealer and Ford it’s all a bunch ?
    Enough is enough 

    I’m convinced I’ll never get a truck this year and if by some miracle it does get built, it’ll be a Platinum “almost” with the MC seats being removed by Ford. 
     

  13. 1 hour ago, akirby said:


    You should be more pissed at your dealer. What are they saying?

    Nothing other than commodities issues and I’m not alone. Manager tried to get me priority 1’d but they basically said No and I have to wait. I wonder if it’s more about allocation with my dealer? Already missed the Dover race and in all likely hood New Hampshire too!  I talked to regional rep and she said it could be anything holding me up but gave no more details. Beyond frustrated not to mention they have all my money for trade allowance and my truck sold. 

  14. 1 hour ago, akirby said:


    You should be more pissed at your dealer. What are they saying?

    Nothing other than commodities issues and I’m not alone. Manager tried to get me priority 1’d but they basically said No and I have to wait. I wonder if it’s more about allocation with my dealer? Already missed the Dover race and in all likely hood New Hampshire too!  I talked to regional rep and she said it could be anything holding me up but gave no more details. Beyond frustrated not to mention they have all my money for trade allowance and my truck sold. 

    • Like 1
  15. 4 hours ago, F450 said:

    Almost 9 months since order 

    I would love to look at interest rates

    I hope I get my truck before 1 year mark

    i have ordered all types of cars and trucks and have had better communications from manufacture 

    I see other F-450 platinums getting scheduled before me 

    no logic to it 

    I feel your pain F450!!

    Ordered F450 Platinum 4/28/21, black w/ AS 

    Dealer placed order 5/03/21

    Never got order confirmation from Ford, think dealer messed it up. I have confirmed with regional rep they have my order.

    Beyond frustration at this point!  No one can give me an answer, not the dealer, not the regional rep, no one!!! 
    Good luck maybe someday we’ll get ours! 

    As a joke I text my salesman a Happy Anniversary, didn’t get much of a laugh!!!

  16. On 4/21/2022 at 2:53 PM, traynoral said:

    There has to be a better way to get at least a rough idea of what is holding up certain vehicles. This really is not good customer service.

    I agree, not telling a customer anything other than you are a priority 2, unscheduled, clean is no answer especially when you ordered 4/28/21. Ordered F450 Platinum w/ AS and took out bed liner, yet I still see other trucks being built with AS.  Does anyone know what Ford plans to do with 2022 orders?  Are they going to build all 2022 orders, or are the unscheduled / unbuilt going to die in order processing? Bottom line Ford needs to step up and give us some answers !!  

  17. 3 hours ago, Frog_Legs said:

    I’ve had my F450 platinum ordered on 10/21 originally scheduled to 3/7 and now pushed out to the week of 4/25. I’ve never been scheduled to the day. Just another data point for those trying to keep score in a game with ever changing variables. ?

    Good for you Frog_Legs, I’m so jealous. Ordered my F450 Platinum  4/28 and haven’t heard a thing, other than my dealer telling me it hasn’t been scheduled and they have any other info. I removed factory Bed liner but kept AS, 2 weeks ago.  Not sure what the build dates are for scheduling but, looks like no camping this year?. I don’t believe AS is the hold up like Ford is claiming, had two friends order F450’s in September both with AS and they are both built. Has to be something with trim level 

  18. 42 minutes ago, 787Toolman said:

    Has anyone seen or gotten a truck built with Adaptive Steering (AS) recently, like this year?  I know one user that has a truck scheduled to be built in April with AS, and several other noted commodity constraints but that's the only one I'm aware of.  I'm starting to think AS is the real long lead time item, even more so than 5th wheel prep or spray in bed liner and if your order has AS, then that is the one item that creates a significant delay in build, just me putting 2+2 together, I could be wrong.

    I know of two F450 Lariat trucks built with AS. They both ordered in September 2021. 

    • Thanks 1
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