I took my 2022 Explorer King Ranch today to the local Ford Store for the rear heat/ac controls. Ford delivered the car without it last July w/o them. Ford promised to put install them when the parts came in. I got an email in December saying that the parts were in, and I could have a Ford tech come to the house to put them in. I call the dealer and tried to make a appointment to bring the car in. He said that Ford made a mistake and that they had no parts for the controls. Later, I recieved an email from Ford saying "ooops, we bad. Sorry. We'll call you later."
Happy the parts are installed 11 months from when the car was built and 10 months from delivery.